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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have Whirlpool Duet HT washer model WFW9200SQ00. Control

Resolved Question:

I have Whirlpool Duet HT washer model WFW9200SQ00. Control panel is not coming on. I have unplugged and replugged the power cord. When power button is pressed, it makes a sound, but no lights on the panel. Please help!

chinn
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
did you get any error codes at all on this? thanks Bryan
Customer: replied 7 years ago.
Hi, Bryan

It had an error code of F70. According to manual, it was possibly a communications error and I unplugged and replugged the washer per recommendation.
Expert:  Bryan replied 7 years ago.

F70 CENTRAL CONTROL UNIT HEARTBEAT FAILURE

If a Central Control Unit Heartbeat Failure is displayed, no

communication is detected from the Central Control Unit to the

User Interface.

Possible Causes/Procedure

1. Check for continuity of the User Interface harness.

2. Check wire harness connections to the User Interface and

the Central Control Unit.

3. Replace User Interface if drum is rotating.

4. Replace Central Control Unit if drum is not moving.

 

I'm including a link to the service tech manuals to this. http://www.servicematters.com/docs/wiring/wiring_main.htm this will help you test the unit. it appears though your central control unit is failty, thanks Bryan

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