How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

i have a kenmore front load washer model#41744082400 that will

This answer was rated:

i have a kenmore front load washer model#41744082400 that will not spin out it just turns off before it spins can you please help
can you resend the model # XXXXX put a space between each #, ? thanks Bryan
Customer: replied 6 years ago.
model #is 4 1 7 4 4 0 8 2 4 0 0
you will need to check the drain pump for obstructions first. Part(NNN) NNN-NNNN width=remove the front panel and the pump will be underneath the tub, take the hoses off and check for obstuctions, these machines have to be completely empty to spin, let me know thanks Bryan,
Customer: replied 6 years ago.
i have already taken the hoses off and found nothing. the machine just shuts off when it gets to the spin cycle
ok is the door lock light on when this happens? otherwise is the door locking?
Customer: replied 6 years ago.
yes the light is on and i can here the lock click when i start the cycle
ok does it stay locked all the way through the cycle?
Customer: replied 6 years ago.
yes the light stays on and the door stays locked until it gets to the 6 minute mark then all the lights go off and it beeps like it is finished
ok you need a spin control board in thisPart(NNN) NNN-NNNN width=you can get this @ for around $150.00, hope this helps, thanks Bryan
Customer: replied 6 years ago.
thankyou where is the spin control board located .is it located in the control panel
no it is in the back right corner looking from the front of machine. there should be a back panel you can take off of this machine also, well wishes and thanks Bryan
Bryan and 3 other Appliance Specialists are ready to help you