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Bryan, Home Appliance Technician
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Experience:  15 yrs. experience as a certified appliance technician.
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Maytag Nepune gas dryer Mod MDG5500AWW, S/N 75887528JR Both

Resolved Question:

Maytag Nepune gas dryer Mod MDG5500AWW, S/N 75887528JR
Both dryers have no power at controls and do not work, however, doorlight does work
We had lots of thunder/lightning yesterday
What needs to be replaced to get electronics working again or is there a fuse
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.
your issue is ngoing to be with the thermal fuses , Part 516650 # XXXXX on this diagram, they are on the blower housing, thanks Bryan
Customer: replied 4 years ago.
Thermal fuse has continuity
Expert:  Bryan replied 4 years ago.
ok , have you checked the door switch, even if the light comes on this is a two way switch and it may not be sending power to the machine to start it, check this and let me know , thanks Bryan
Customer: replied 4 years ago.
doorswitch shows continuity when pressed in
Expert:  Bryan replied 4 years ago.
that cant be good then, the problem is probably the control board, Part(NNN) NNN-NNNN width=these are extremely sensitive to lightning or power surges, Part(NNN) NNN-NNNN width=check the board for burns on the diodes , thanks Bryan
Customer: replied 4 years ago.
Do not see burns on board, however on right bottom, black standing square with circle inside, some wax, glue, transparent stuff, is next to it, is that normal
Customer: replied 4 years ago.

Where do i buy circuit boards?

How do you test termal breaker, is it ok when you take it out and shows continuity?

 

Customer: replied 4 years ago.

How does the termal fuse works, if it blows there is no continuity? Seems like circuit board problem than, where do I buy that, how likely is that 2 machines have same problem? same time, same lighning storm

 

Customer: replied 4 years ago.
To test if it is termal fuse, can I connct the two wires and bypass fuse?
Expert:  Bryan replied 4 years ago.
yes you can put the two wires together and make sure you tape them so they dont touch anything, let me know thanks Bryan
Customer: replied 4 years ago.

OK, we bypassed termal fuse, still no power to control panel. We assume control panel is the problem than, Any other tests you suggest, otherwise, where do I buy new circuit boards and get them fedexed asap?

 

Expert:  Bryan replied 4 years ago.

I'm sending you trouble shooting links they will be in blue, just click the link,

http://servicematters.com/maytag_library/docs/63902110.pdf

 

http://servicematters.com/maytag_library/docs/16023110.pdf

see if any of the tests in here can tell you more , let me know, thanks Bryan



Edited by a1speedyappliance on 11/18/2009 at 8:23 PM EST
Customer: replied 4 years ago.

Thanks for the manual, but that goes a bit above my head.

I think I try the keep on replacing till it works method.

I would like to buy a remal fuse and a circuit board

Any other suggestions?

Where do I buy those items

Second machine, same Model number, sn last 4 numbers are 31 JR

Expert:  Bryan replied 4 years ago.
click this link, http://www.repairclinic.com/Appliance-Parts?s=t-MDG5500AWW-%3d%3d this will take you directly to the parts page for you machine. I would try the thermal fuse first. thanks Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12032
Experience: 15 yrs. experience as a certified appliance technician.
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Bryan
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15 yrs. experience as a certified appliance technician.