What has happened is the water inlet valve(s) is/are stuck open. This can happen when a piece of debris gets between the seal and the valve seat. The valve(s) can jam open but this is a rare condition.
Replaceing the valve will be needed.
Please post the model number of your unit and I will provide links to the parts.
Ok I need the number from the manufacturers tag on the unit. It is located under the lid.
Ok sorry for the delay.
'Please click here to order the new part.
Please click here to download a copy of the service manual for your unit.
No you do not! Could you please do a screen shot of that page for me? This is an account that I pay for and they should not be restricting the downloads. If you fdo not know how to do a screen shot please let me know antd I will provide instructiuons.
Here is how to post the screen shot.
At the top of your reply box is a icon that looks like a tree. It is two to the right of the smiley.
Click on the icon. It will bring up a box.
Click on browse. Another box will appear.
Click on browse again in that box.
Navigate to the place in your computer where the picture is. Select it, and then in the second box click on upload.
The second box will disapear. You must wait for this to happen.
In the first box click on insert.
This will upload your picture, and you should see it displayed in your reply box.
Repeat the process to upload another picture.
http://rapidshare.com/files/80488970/directdrivewasher.pdf | 1847 KB
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Ok thank you for the information. You can better believe that they will be hearing from me on this.
I will set the file as a priority download. It will be a few minuets.
Thank you for your patience.
No not really. The solinoid is a sealed unit and is not serviceable.
This is a common part and most appliance retail parts houses will have one.