How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask RUSS Your Own Question
RUSS
RUSS, SERVICE TECHNICIAN
Category: Appliance
Satisfied Customers: 3666
Experience:  TECHNICIAN AND TEACHER
19031375
Type Your Appliance Question Here...
RUSS is online now
A new question is answered every 9 seconds

I have a genie garage door opener 1 2 hp,model #is550/a.The

Resolved Question:

I have a genie garage door opener 1\2 hp,model #is550/a.The garage door want go up or down.The power unit hums for a second and shuts off.I separated
the power head from the screw drive and it does the same thing.I have a screw drive unit.how should i correct the problem?
Submitted: 7 years ago.
Category: Appliance
Expert:  RUSS replied 7 years ago.
You will have to take it down and inspect the worm gear and the sector gear that drive the screw, also remove the capacitor (round plastic can with wires attached) and have it checked it may be bad also. thanks
RUSS and 4 other Appliance Specialists are ready to help you