Login|Contact Us
Question and Answer

Appliance

Ask an Appliance Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

GE Profile Artica PSS25SGNA BS refrig over cools refrig side.

 
MRANSWER's Avatar
  • Answered by:MRANSWER
  • Home Appliance Technician
  • Positive Feedback: 92.9 %
  • Accepted Answers: 4232
Verified Expert
in Appliance

Recent Feedback

Positive
Thanks wish I would have gotten you the first time. Would have saved $160.
Positive
Great with newbies...
Positive
Quick concise answer.
Positive
Helps to have information from the manufacturers on what they've done. Sadly,...
Positive
helps if you asks the right question expert did fine job
Positive
Thanks for prompt and helpful information. I was able to resolve my problem.
Positive
I appreciate the honest answer.
Positive
Waiting now for a part. Thx B
Positive
Was concise but would prefer a bit more advice on how to turn the pump cover

Customer Question

GE Profile Artica PSS25SGNA BS refrig over cools refrig side. Temperature reads 31F while set point has bee raised to 44F. What may be the problem.

Note: Board replaced about a year ago due to freezer not cooling. Was working fine since.

 

Optional Information:
Make: GE Profile Artica
Model: PSS25SGNA BS

Already Tried:
Nothing yet.

Submitted: 1256 days ago.
Category: Appliance
Value: $24
Status: CLOSED
Picture
Expert:  MRANSWER replied 1256 days ago.

Probable the thermistor is bad and not sensing the right temp. If freezer is getting too cold as well then that is the one that is bad. Those sensors are behind the small louvered grilles on the sides of each compartment.

Customer replied 1255 days and 23 hours ago.

Do the temperature read out displays use different sensors from the control sensors? The read out displays appear to be reading correctly for both the freezer and frig..

Picture
Expert:  MRANSWER replied 1255 days and 23 hours ago.

There are 4 sensors, 2 in each side. So, the control uses 2 just for read-out while others are used to control the temps.

Customer replied 1255 days and 23 hours ago.

Have freezer and frig diagrams.

 

Frig shows an upper and lower temp sensor assembly w/ a shunt sensor, temp sensor, and grill.

 

Freezer shows temp sensor, shunt sensor and grill like frig. On coil assembly, there is a temp sensor and T-stat Def. Which sensors on each side are used for feedback control to the system?

Picture
Expert:  MRANSWER replied 1255 days and 23 hours ago.

You would need to just disconnect the sensor and see what effect it has on the display. I would need to call GE to find out which one exactly otherwise. defrost t/stat has nothing to do with issue.

Customer replied 1252 days and 19 hours ago.

Called in service. Problem was broken damper door, not the temp sensor...

 
Tweet

13 Appliance Technicians are Online Right Now

Ask Your Question Now
Appliance Questions Date Submitted
I you still answering questions re Freezers? I have model 4/9/2013
I have a KitchenAid refrigerator, model number KSF26C6XYY, 4/9/2013
is this free? 4/9/2013
I have a Maytag front load washer that stops and shows a 3E 4/8/2013
Hello! Got an unresponsive 665.17572202 Kenmore Elite dishwasher 4/8/2013
My Whirpool washing machine Model# XXXXX Serial# XXXXX 4/8/2013
Maytag gas dryer Model LDG8706AAE - takes 3 to 4 hours to dry 4/8/2013
I am so frustrated as six months ago I purchased a new Kitchen 4/8/2013
We have a Gold side by side, with an in-door ice maker. My 4/8/2013
how to set the clock on Thermador CMT127NPRS Oven 4/7/2013
RSS
Next 10 >
Ask an Appliance Technician
Type Your Appliance Question Here...
characters left:

Top Appliance Experts

See More Appliance Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
 
 
 

Recent Articles in Appliance

  • Questions about Dishwasher Problems
  • Questions about Washing Machine Problems
  • Questions about Sewing Machine Problems
  • Questions about Refrigerator Troubleshooting
  • Questions about a Ceiling Fan
  • Bread Machine Problems
  • Vacuum Cleaner Problems
All Appliance Articles
 
 
 
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask an Appliance Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
246 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC