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this is the heater you need to replace, G.G. had to redisign these becuase of failer, there are now two heater tubes in the new one, this should take care of your problem, click here for a link to the part.
http://midwayparts.net/midwayparts/zen-cart-v1.3.8a-full-fileset-12112007/index.php?main_page=product_info&cPath=2&products_id=4 thanks Bryan