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MRANSWER
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6160
Experience:  30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
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Our Jenn Air Glass top stove wont heat to boil water

Customer Question

Our Jenn Air Glass top stove won't heat to boil water
Submitted: 7 years ago.
Category: Appliance
Expert:  william replied 7 years ago.
whats your model number please? and is the setting on high?
Customer: replied 7 years ago.

CCE3401W

 

Yes, after having the setting on high for 15-20 minutes, it still does not boil water.

Expert:  william replied 7 years ago.
and which one does this happen too
Customer: replied 7 years ago.

all 4 burners....we have tried on all of them. After talking with my wife, she said one time she tried and after 45 minutes it hadn't boiled.

Expert:  MRANSWER replied 7 years ago.
There is no 220 getting to this range. Either have a bad or burned connection to it. You'll need to do some investigating to see where the issue resides. Start with where the house wire is connected to it. Having a voltmeter or test light would make it very easy as you cannot see electricity without one.
Customer: replied 7 years ago.

Could it be that when I hooked the range back up, that I may have switched 2 of the wires? The range heats up, just doesn't turn the burners on hot enough.

Expert:  MRANSWER replied 7 years ago.
Well, if it was fine before you did this the I would assume so.
MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6160
Experience: 30 YRS EXP. FACTORY TRAINED AND AUTHORIZED ON ALL MAJOR BRANDS
MRANSWER and other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Okay. Thank you
Expert:  MRANSWER replied 7 years ago.
thanks.