How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

The key pad control is in loc position on my GE Profile cooktop/convec

Customer Question

The key pad control is in loc position on my GE Profile cooktop/convection oven slide in Range. I cannot change the time or use any functions.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.
Try removing the power for 30 minutes to see if the control board will reset its program. Please post back with the result.
Customer: replied 6 years ago.
It did not work. But, I finally found the owner's manual and read the directions to unlock the key pad. That worked. I set the time.
Thank you,

Nancj J. Bigley
Expert:  John replied 6 years ago.
Thank you for choosing justanswer.

Related Appliance Questions