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Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience:  10 years experience appliance repair and installation
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I have a Bosch SHE45M06UC dishwasher that I need to get into

Customer Question

I have a Bosch SHE45M06UC dishwasher that I need to get into diagnostic mode and then find out what the codes mean so my wife will let me get some sleep this century. Can anyone out there help?
Submitted: 4 years ago.
Category: Appliance
Expert:  Neilwill replied 4 years ago.
-Could you explain your situation a little more?
Are you seeing any codes now on the display?
Customer: replied 4 years ago.
Nope, no codes but a Mother in Law that insists it isn't acting right and says some tech told her it needs a board. However, I normally repair manufactoring equip so have no clue about dishwashers. All she is saying is "it just isn't acting like it used to" cant get her to be more specific than that so I thought I would run a diagnostic on it and see what the issue is or if there was one.
Expert:  Neilwill replied 4 years ago.
Hi yaCustomer

Before you do this, Since she can not be even remotely specific, load the dishwasher with any dirty dishes you have and run it while you read a book and or newspaper in the kitchen to listen and then see what's happening.
It may be something that will not be detected by running a diagnostics.
Like a spray arm not cleaning top or bottom. or not cleaning the dishes completely, which you can only see at the end of the wash. Otherwise you would see a code pop up. Or a noise etc.
Customer: replied 4 years ago.

Already did this, dishes seem clean, although she pre-rinses em and no odd ball noises. It does not seem to dry plastics for crap but then again thats normal for a Bosch, from what I understand.

 

Apparently the issue is...twice a year she has someone come out and check her appliances and this time when the tech came out he told her the dishwasher needed a electronic board to the tune of almost 400.00 and she freaked out. Now why this person said this I have not got a clue and idiot boy is on vacation for 2 weeks now so I can't ask him. She is refusing to use the dishwasher because she does not want to "ruin it further". So I wanted to run a diagnostic on it to see if anything popped up that would justify buying another board for it.

Expert:  Neilwill replied 4 years ago.
OH, my god! I must apologize for this unscrupulous tech.
He wanted some more spending money for his vacation.
99% it has no problems.If it is not broken do not fix it.
Also do not, do not, have anyone check your appliances for any money, even once a year let alone twice !!! She is being scamed!!!
Only heater and air conditioners may be seasonally maintenanced.
There is nothing wrong with your dishwasher only the idea that she pays this devil for not servicing her appliances. I will search for your diagnostics mode, but if it were me, I would tell her It's okay and not to pay this charlatan ever again.
Customer: replied 4 years ago.

I appreciate it, I really do need them. If I run it she will be satisfied that nothing is wrong. Until I do something besides listen to it she is unlikely to think it has been throughly checked and make my life miserable by being hyper-senstive to any noise this thing makes till the end of time.

 

Since my father in law passed a couple years ago she has been overly cautious about everything. I have told her that it does not need to be checked unless there is a obvious problem, but my father in law checked everything a couple times a year from cars to appliances and at 92 she is unlikely to change doing things the way he did. The tech that came out is from the same store they have bought their appliances from forever so she trusted him and probably still will unless I can show her a reason not to.

Expert:  Neilwill replied 4 years ago.


I did not find it for your SHE45 model, but one of the below must be the one.You can try and get in to it. I'm still looking. Let me know if ti gets you in?


SHI/U 43 MODELS

To start test program, press and hold both POWER SCRUB PLUS and REGULAR WASH program buttons, then turn unit on by pressing ON/OFF button. When program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check each program indicator light, press its button.

To start testing, press both POWER SCRUB PLUS and REGULAR WASH buttons a second time. When testing has ended and a fault was detected, the following indicator lights will be lit:

WASH = Heater fault

RINSE/DRY = Water filling fault (over or under filling)

CLEAN = NTC (temperature sensor) fault ? note circulation motor stops shortly after it started during an NTC fault

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), RINSE/DRY light will come on and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), CLEAN light will come on immediately and testing will end shortly after water has started circulating.

If more than one fault occurs, more than one light will be lit.

SHU 4322 & 4326 MODELS

To start test program, press and hold both REGULAR WASH and RINSE & HOLD program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # XXXXX be displayed (e.g./ ?20? = version 0 without jumper). When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone). Cycle Countdown display will show “88″ when REGULAR WASH button is pressed and “8h” when Delay Start button is pressed.

To start testing, press both the REGULAR WASH and RINSE & HOLD buttons a second time. When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ ?6? = faults 2 + 4).

0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault

1 = Aqua Sensor (”Sensotronic”) fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), display will show fault code “4″ and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), display will show “0″, water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code “8″ immediately and testing will end shortly after water has started circulating.

SHU 53 MODELS

To start test program, press and hold both SCRUB WASH and DELICATE/ECONO program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # XXXXX be displayed (e.g./ ?21? = version 1 with jumper). When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone). Cycle Countdown display will show “88″ when REGULAR WASH button is pressed and “8h” when Delay Start button is pressed.

To start testing, press both the SCRUB WASH and DELICATE/ECONO buttons a second time. When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ ?6? = faults 2 + 4).

0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault

1 = Aqua Sensor (”Sensotronic”) fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), display will show fault code “4″ and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), display will show “0″, water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code “8″ immediately and testing will end shortly after water has started circulating.

SHI/U 68– MODELS

To start test program, press and hold both SCRUB WASH and DELICATE/ECONO program buttons, then turn unit on by pressing ON/OFF button. Initially, control module version # XXXXX be displayed (e.g./ ?20? = version 0 without jumper). When wash program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check each program indicator light, press its button. To check Cycle Countdown display, Refill Rinse Agent light and REGULAR WASH light, press REGULAR WASH button (press Delay Start button to test Cycle Countdown display alone). Cycle Countdown display will show “88″ when REGULAR WASH button is pressed and “8h” when Delay Start button is pressed.

To start testing, press both SCRUB WASH and DELICATE/ECONO buttons a second time. When testing has ended, Cycle Countdown display will show a fault using codes below. If more than one fault occurs, code numbers will be added together, (e.g./ ?6? = faults 2 + 4).

0 = No faults detected 2 = Heating fault 8 = NTC (temperature sensor) fault

1 = Aqua Sensor (”Sensotronic”) fault 4 = Filling fault F = Filling fault (display occurs during wash, not test)

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), display will show fault code “4″ and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), display will show “0″, water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), display will show fault code “8″ immediately and testing will end shortly after water has started circulating.

SHV 43/48 MODELS

To start test program, press and hold both POWER SCRUB PLUS and REGULAR WASH program buttons, then turn unit on by pressing ON/OFF button. When program buttons are released, lights above them will flash. To end test program, press ON/OFF button. NOTE: TO ENABLE LIGHTS TO COME ON, DOOR MUST BE OPENED.

To check program indicator lights (POWER SCRUB PLUS, SCRUB WASH, REGULAR WASH and RINSE & HOLD), press and hold each program button. When SCRUB WASH program button is pressed, CLEAN and REFILL RINSE AGENT lights also come on (for SHV 4803 models) or CLEAN light also comes on (for SHV 4303 models). NOTE: TO ENABLE LIGHTS TO COME ON, DOOR MUST BE OPENED.

To start testing, press both POWER SCRUB PLUS and REGULAR WASH buttons a second time. When testing has ended and a fault was detected, the following indicator lights will be lit:

POWER SCRUB PLUS = Heater fault

SCRUB WASH = Water filling fault (over or under filling)

REGULAR WASH = NTC (temperature sensor) fault ? note circulation motor stops shortly after it started during an NTC fault

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), SCRUB WASH light will come on and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), REGULAR WASH light will come on immediately and testing will end shortly after water has started circulating. NOTE: TO ENABLE LIGHTS TO COME ON, DOOR MUST BE OPENED.

If more than one fault occurs, more than one light will be lit.

SHU 9902/9905/9906 (Millennium) MODELS

To start test program, press and hold both POWER SCRUB PLUS and REGULAR WASH program buttons, then turn unit on by pressing ON/OFF button. When program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check program indicator lights (POWER SCRUB PLUS, SCRUB WASH, REGULAR WASH and RINSE & HOLD), press and hold each program button. When SCRUB WASH program button is pressed, CLEAN light also comes on.

To start testing, press both POWER SCRUB PLUS and REGULAR WASH buttons a second time. When testing has ended and a fault was detected, the following indicator lights will be lit:

POWER SCRUB PLUS = Heater fault

SCRUB WASH = Water filling fault (over or under filling)

REGULAR WASH = NTC (temperature sensor) fault ? note circulation motor stops shortly after it started during an NTC fault

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), SCRUB WASH light will come on and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), REGULAR WASH light will come on immediately and testing will end shortly after water has started circulating.

If more than one fault occurs, more than one light will be lit.

SHU 991x/992x (Integra) MODELS

To start test program, press and hold both POWER SCRUB PLUS and REGULAR WASH program buttons, then turn unit on by pressing ON/OFF button. When program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check program indicator lights (POWER SCRUB PLUS, SCRUB WASH, REGULAR WASH and RINSE & HOLD), press and hold each program button. When SCRUB WASH program button is pressed, CLEAN light also comes on andan audible tone (?beep?) also occurs.

To start testing, press both POWER SCRUB PLUS and REGULAR WASH buttons a second time. When testing has ended and a fault was detected, the following indicator lights will be lit:

POWER SCRUB PLUS = Heater fault

SCRUB WASH = Water filling fault (over or under filling)

REGULAR WASH = NTC (temperature sensor) fault ? note circulation motor stops shortly after it started during an NTC fault

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), SCRUB WASH light will come on and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), REGULAR WASH light will come on immediately and testing will end shortly after water has started circulating.

If more than one fault occurs, more than one light will be lit.

SHU 33 MODELS

To start test program, press and hold both POWER SCRUB PLUS and RINSE & HOLD program buttons, then turn unit on by pressing ON/OFF button. When program buttons are released, lights above them will flash. To end test program, press ON/OFF button.

To check program indicator lights (POWER SCRUB PLUS, REGULAR WASH and RINSE & HOLD), press and hold each program button. When REGULAR WASH program button is pressed, CLEAN light also comes on.

To start testing, press both POWER SCRUB PLUS and RINSE & HOLD buttons a second time. When testing has ended and a fault was detected, the following indicator lights will be lit:

POWER SCRUB PLUS = Heater fault

REGULAR WASH = Water filling fault (over or under filling)

RINSE & HOLD = NTC (temperature sensor) fault ? note circulation motor stops shortly after it started during an NTC fault

To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.

If water level switch (f1) has failed (opened), REGULAR WASH light will come on and unit will continually fill and drain where testing won’t be completed. If flow switch (e5) has failed (opened), water won’t heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), RINSE & HOLD light will come on immediately and testing will end shortly after water has started circulating.

If more than one fault occurs, more than one light will be lit.

 

 



Edited by Neilwill on 11/1/2009 at 1:16 PM EST
Customer: replied 4 years ago.
Not thus far
Expert:  Neilwill replied 4 years ago.
How old is this machine?
Can not seem to find this mode for her machine?

Not even a user manual available for this model let alone any other repair manuals.

You have to start some where and be open minded. No one can help you without symptoms. Run the machine and see waht she is talking about!

Edited by Neilwill on 11/1/2009 at 1:57 PM EST
Customer: replied 4 years ago.

Is there any way to tell if the info for another model would be correct for this one?

Expert:  Neilwill replied 4 years ago.
Did you try to run all of these diagnostics on the previous list I sent to see if they work?
It should not hurt anything if it is wrong. You will save your self time to run the dishwasher with dirty dishes and kick back and watch.
how long have you spent so far?
longer than the wash cycle!
Customer: replied 4 years ago.

I have watched this machine through the pot scrubber cycle the quick cycle and a normal cycle. So let's not get testy, this did not just come up today. I have been watching and dealing with this machine since last Tuesday. And yes I tried the first 3 you sent then started looking at the models you listed And given that none of the models listed have the same feature set or were a lot older than this one, it seemed rather pointless to keep on grasping at straws with no real idea about which if any of them would yield correct info even There are a lot of if's there, so I thought I would ask to see if you had any way of determining if there was a cross reference between this machine and the ones listed. Sometimes my lathe tech manuals that have PLC's on them will tell me that another model and the one I am working on use the same this or that or error codes and that there are none specific to that machine that maybe I need to use the process for another model PLC on the one on the machine I am currently working on even though it is not an exact match and the error code chart for another model. I was just wanting to know if you had any such information since you can not come up with a procedure specific to this machine.
Expert:  Neilwill replied 4 years ago.
I do not mean to be testy. I'm very relaxed and extremly patient.
I have to ask alot of questions, like this because i'm not there to know what was done or not. the customer is our eyes and ears and hands. We are like detectives, and I only have the info you send me. I did not know if you actually tried each mode?
Expert:  Neilwill replied 4 years ago.
I will repost your question.
Perhaps another expert has the diagnostic mode code you need. I'll send them all a request for this.

Edited by Neilwill on 11/1/2009 at 3:42 PM EST
Expert:  william replied 4 years ago.
did you run every test that the previous expert asked you?
Customer: replied 4 years ago.
Yes
Expert:  william replied 4 years ago.
and what were the results?
Customer: replied 4 years ago.
He only asked me to check the cycles and yes they seem to be running fine in that there is no obvious issues. As for using procedures that are not for this machine I used all but one to no avail, the one I did not use was for a machine that was sold according to Bosch 4 years prior to the model year of my machine. In fact several of the diagnosis procedures were for much older machines. This machine was built in 2008 and not under warranty because it came with the house when my mother in law bought it and she is possibly the second owner of the house. Bosch warranties the owner not the machine so warranties do not carry over to the second owner regardless of time frame.
Expert:  william replied 4 years ago.

ok so tell whoever owns the machine that theres nothing wrong with the machine and leave

 

 

 

If this answers your question, please click the ACCEPT BUTTON This is how I get paid for my skills & knowledge.Need more info ask as long as it pertains to the same question. BONUSES are appreciated. NOTE: As I am not there this is based on your observations and information that i get from you. Thank-you

 

Customer: replied 4 years ago.
No can do...Bosch tech has told her it needs an electronic board. Needed the diagnostic codes to rule in or out issues. After all I can not see inside the machine and neither can you to see if everything is working correctly inside it.
Expert:  Neilwill replied 4 years ago.
reposted

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