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Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience:  34 years experience as a repair technician
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I Have a frigidaire side by side refrigerator, Model # FRS26ZXHDO

Resolved Question:

I Have a frigidaire side by side refrigerator, Model # XXXXX Serial # XXXXX with an Ice maker and water dispenser on the door it will not make ice or dispense water any suggestion on what to check
Submitted: 7 years ago.
Category: Appliance
Expert:  Dave replied 7 years ago.
I would suspect a bad water valve. Did the stoppage happen simultaneously?
Customer: replied 7 years ago.
yes it did
Expert:  Dave replied 7 years ago.
I would suspect a water line is frozen or the filter head isn't opening. Do you hear a humming sound when you try to dispense water?
Customer: replied 7 years ago.
yes there is a humming sound when tring to dispense water
Expert:  Dave replied 7 years ago.
If you disconnect the 5/16 water line from the water valve, do you get water coming out of the valve? Be sure to put a towel under the outlet to catch the water.
Customer: replied 7 years ago.
sorry for taking so long the valve itself is leaking, the plastic line I took off the bottom of the valve did have a slow stream of water
Expert:  Dave replied 7 years ago.
Then it needs to be replaced, when it leaks, especially into the icemaker it will freeze and cause a clog.
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