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Kenmore Elite side by side doesnt make ice. No water or cubes

 
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  • Answered by:appliance Doc
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Customer Question

Kenmore Elite side by side doesn't make ice. No water or cubes in tray. Has a sensor light beam.

 

Optional Information:
Make: kenmore
Model: 106.56689501

Already Tried:
checked fill tube, does not appear frozen

Submitted: 1304 days and 7 hours ago.
Category: Appliance
Value: $24
Status: CLOSED
Picture
Expert:  appliance Doc replied 1304 days and 7 hours ago.

what position is the "rake" (the part that pushes out the ice from the mold that looks like a bunch of white fingers) facing when you look at the icemaker? Are the fingers pointing foward or backwards? Above the horizon or below the horizon?

Is the red light flashing 2 times and then pausing over and over?

Customer replied 1304 days and 7 hours ago.

the rakes are forward, below the horizon. the red is flashing twice, then pausing, over and over

Accepted Answer

Picture
Expert:  appliance Doc replied 1304 days and 7 hours ago.

ok then this means you need to replace your icemaker itself. The icemaker should never stop at any position other than foward and above the horizon. They have redesigned this icemaker to make it a low torque icemaker because the style you have would try to advance too fast and would cause the plastic gear in the front of the icemaker head to break and stop advancing.

Expert TypeAppliance Technician
Category: Appliance
Pos. Feedback: 94.8 %
Accepts: 47254
Answered: 10/18/2009

Experience: 7+ years being an appliance technician with factory training

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