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Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 291
Experience:  34 years experience as a repair technician
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Hi. My subzero 650 has ice building up in the refrigerator

Customer Question

Hi. My subzero 650 has ice building up in the refrigerator at the back of the inside of the unit, by a metal pipe.
Submitted: 5 years ago.
Category: Appliance
Expert:  Dave replied 5 years ago.
You probably have a clogged drain. If you look in the back behind the crisper drawers, there is a drain channel with atube leading out the back wall, when this gets clogged the defrost water leaks into the bottom of the fresh food section. I usually use a trombone cleaner to unclog these drains, they're available at a music store for $5 dollars or so. You can also try a turkey baster filled with hot water.
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 291
Experience: 34 years experience as a repair technician
Dave and 3 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
There is so much ice, how do I see where the drain is?
Expert:  Dave replied 5 years ago.
Along the bottom of the back panel, you can see the drain trough, if you remove the drawers.
Customer: replied 5 years ago.
Thanks. I will give it a try.
Expert:  Dave replied 5 years ago.
Your Welcome. Just don't use anything sharp, you don't want to pierce the drain line, you can take it off the drain trough to get easier access and use a hair dryer to soften the ice.

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