How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dave Your Own Question

Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 291
Experience:  34 years experience as a repair technician
Type Your Appliance Question Here...
Dave is online now
A new question is answered every 9 seconds

2005 Kenmore elite dishwasher - my dishwasher will not turn

Resolved Question:

2005 Kenmore elite dishwasher - my dishwasher will not turn on and the green clean light is blinking. Before this happened, it was not cleaning well. Money is tight. any clue what it may be and can I fix the problem myself?
Submitted: 4 years ago.
Category: Appliance
Expert:  Dave replied 4 years ago.
What is your model number?
Customer: replied 4 years ago.
It is a 2005. MOdel number is XXXXX It is a Kenmore elite Ultrawash quietguard 7
Expert:  Dave replied 4 years ago.
Does it drain when you hit the cancel button? Have you tried shutting off the power for 5 minutes?
Customer: replied 4 years ago.
It won't turn on so I can't get water in for it to drain. The green light is blinking (for clean dishes). If I hit wash and start (never use heat dry) it will not change and just go back to the blinking green light. No, I have not turned the power off.
Expert:  Dave replied 4 years ago.
Try the power off thing. Sometimes the blinking clean light means a bad heating element. Have you visually checked the element for damage?
Customer: replied 4 years ago.
The power is off and I am going downstairs to turn it back on. Will look at the heating element.
Customer: replied 4 years ago.
Turned the power on. Still have blinking light. Heating element appears to be fine but then again what would one look like that wasn't fine?
Expert:  Dave replied 4 years ago.
They don't always show signs of failure. Try the diagnostic mode, push air/heat dry high temp scrub back and forth 3 times, if done successfully all the light will light up at once. If you don't have those buttons, tell me what yours say.
Customer: replied 4 years ago.
I have five buttons under cycles: Smart wash, Pots Pans, Normal Wash, China Gentle, Quick Rinse
I have four options: Turbo Zone, Hi Temp, Sani Rinse, Heated Dry
Then, I have a Delay button for 2, 4, or 6, a Cancel/Drain button and a Start/Resume button.
Expert:  Dave replied 4 years ago.
Try heated dry-sani rinse, if that doesn't work then heated dry-hi temp
Customer: replied 4 years ago.
It was heated dry and hi temp. It then lit all the lights and went into a cycle with the lights from quick rinse and normal cycle switching. Then all lights turned off and I checked inside and noticed nothing. I then closed and pushed start/resume and it appears to be doing a normal cycle because that light is on and when I stopped it to look in, there was water. So, what now? Is it okay and everything was reset or will I know when the cycle is up and everything is still dirty which was how it led up to the blinking clean light.
Expert:  Dave replied 4 years ago.
The diagnostics resets the control board and clears error codes.It only turns on the water valve for 5 seconds, so not a lot of water goes in. Try running it normally, if the clean light starts blinking again you have a bad heater.
Customer: replied 4 years ago.
Just opened the door and the heating element is heating the water so it cannot be the element. Any other ideas?
Expert:  Dave replied 4 years ago.
There is a food chopper blade under the spray arm. It's number 6 on the link I'm sending, if that breaks the screen will get clogged and it won't clean well at all. http://www.searspartsdirect.com/partsdirect/getSubComp.pd?modelNumber=66517262401&productCategoryId=0130000&brandId=0583&modelName=DISHWASHER&diagramPageId=00008&componentDescription=PUMP AND MOTOR PARTS&documentId=K0602059&blt=06
Customer: replied 4 years ago.
So, when the cycle is over and IF the dishes are dirty, I need to disassemble the bottom (what kind of screwdriver), clean out the food and replace the blade which I order at the link you supplied? Is this something I can do or have to have a serviceman do?
Expert:  Dave replied 4 years ago.
You need a Torx driver T20 for the top and T15 for the chopper cover. They are about $5 at Home Depot in a multi-driver.
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 291
Experience: 34 years experience as a repair technician
Dave and 9 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.