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Dave, Home Appliance Technician
Category: Appliance
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Experience:  34 years experience as a repair technician
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We have a GE momogram refrigerator - freezer - with the drawer

Resolved Question:

We have a GE momogram refrigerator - freezer - with the drawer type pull out bottom freezer. It seems the bottom freezer is stuck and will not open - any thoughts ??
Submitted: 5 years ago.
Category: Appliance
Expert:  Dave replied 5 years ago.
Either something inside is blocking the drawer from coming out or the gasket is stuck to the front of the unit. Does it move at all? What is your model number?
Customer: replied 5 years ago.
We have the GE Monogram Bottom Freezer - Model ZICs36ONMCR - Serical FG030328 purchased in May 2004. It does not move at all - we tried pulling , pushing and giggling it ...We were wondering if it could potentially be frozen ?? and what is the best way to get the door open ? If something is blocking the door what can be done and what kind of repair person is best ....thanks so much for your help .
Expert:  Dave replied 5 years ago.
I would try turning it off and using a hair dryer around the edge of the drawer for 10 or 15 minutes to see if that will release it.
Customer: replied 5 years ago.
DAVE - YOU are my hero !! It worked ...

Thanks again !

Adrienne
Expert:  Dave replied 5 years ago.
Your Welcome
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 291
Experience: 34 years experience as a repair technician
Dave and 5 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
I just received my credit card statement and it appears that I have been charge twice for this question. Can someone at Just ask assist with this matter
Expert:  Dave replied 4 years ago.
You would have to contact the website for this. There should be a link on the page.
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 291
Experience: 34 years experience as a repair technician
Dave and 5 other Appliance Specialists are ready to help you

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