How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dave Your Own Question
Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience:  34 years experience as a repair technician
20703114
Type Your Appliance Question Here...
Dave is online now
A new question is answered every 9 seconds

what could be the possible reasons that my Maytag Ensignia

Resolved Question:

what could be the possible reasons that my Maytag Ensignia Intellidry will heat and dry them it wont heat at all.
Submitted: 7 years ago.
Category: Appliance
Expert:  RUSS replied 7 years ago.
can you please explain this a little further and is it gas or electric??
Customer: replied 7 years ago.
It is electric.
It dries a load or two then it will not heat.We had this problem once before but has worked until now.
Expert:  RUSS replied 7 years ago.
does it seem to be taking too long to dry?
Customer: replied 7 years ago.
No, I have run 3 more cycles without any heat coming on at all
Expert:  RUSS replied 7 years ago.
WOW! I have never in 30 yearas of this ever seen this! Rather then work on conjceture, i will opt out and allow others to chime in if they have aany thoiughts. this is most unusual,generally they either work or they dont. sorry i took your time!
Customer: replied 7 years ago.
Thanks for trying
Expert:  Dave replied 7 years ago.
You may have a faulty circuit breaker, not getting 240 volts to the element. Do you have a voltage meter to check for 240 volts at the plug? What is your model number?
Customer: replied 7 years ago.
MDE7657byq
I dont have a meter but it is a standard 3 prong dryer plug looks like it can handel the volts
Expert:  Dave replied 7 years ago.
The problem may be at your breaker panel. When is the last time your dryer heated up?
Customer: replied 7 years ago.
Earlier as we ran 2 previous loads and on the third it did not heat.
Expert:  Dave replied 7 years ago.
The timer and the motor run off 120 volts, it's the second leg of power that provides 240 volts to the heating element. You can have a supply problem from the house power. You could also have a timer issue.
Customer: replied 7 years ago.
so should I start by measuring the power from the outlet to make sure it is running 240 volts then move on to the Timer
Expert:  Dave replied 7 years ago.
Yes, when the dryer is not heating you need to verify it is getting 240 volts.
Customer: replied 7 years ago.
Great will do!! Thanks
Expert:  Dave replied 7 years ago.
Your Welcome
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience: 34 years experience as a repair technician
Dave and other Appliance Specialists are ready to help you

Related Appliance Questions