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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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Is there a reset button on the Maytag Neptune Front Loading

Customer Question

Is there a reset button on the Maytag Neptune Front Loading Washing Machine? I am getting an error code from a wash and I want to reset the machine.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you tell me the code, there is no reset button on these, thanks Bryan
Customer: replied 7 years ago.
It says EE and flashes but I the first E is not all the way full it's like the bottom part of the E and then a full E next to it. We have tried unplugging it...doesn't work.
Expert:  Bryan replied 7 years ago.
can you get me the model #? thanks.
Customer: replied 7 years ago.

Model Number: MAH8700AWW

Expert:  Bryan replied 7 years ago.
I'm sending you a link to the service manual for this machine, go to page 64 on the manual and see the codes, let me know which one is on yours. http://servicematters.com/maytag_library/docs/16026126.pdf thanks Bryan
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Customer: replied 7 years ago.
It's E 3 motor not running properly....have you had experience with these wachine machines? we bought ours two years ago and it sucks.
Expert:  Bryan replied 7 years ago.
these machines do suck. the service manual I sent also has diagnostics in there , there is only one thing to do , you need to put this in diagnostic mode and run the tests, this will tell you what you need to replace, unfortunatly it sounds like the motor control board,