How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My side by side is no delivering water or making ice. We replace

Resolved Question:

My side by side is no delivering water or making ice. We replace the filter as scheduled. Any suggestions?
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
the first thing to check is the supply tube inside the freezer that feeds the ice maker , sometimes they freeze, are you getting water out the front dispenser? let me know thanks, Bryan
Customer: replied 7 years ago.
no water comes out of the dispenser either, tube not fozen
Expert:  Bryan replied 7 years ago.

ok ,behind your crisper drawer in the refrigerator fresh food section you will see this.

Part 937330this is your chiller for you water , take a hair dryer and warm this up these freeze sometimes too, try the water in the door every now and then while your heating this up and see if the water comes through then, let me know thanks Bryan

Customer: replied 7 years ago.
That did not get any water flowing. I heated it until the tubing was warm to the touch
Expert:  Bryan replied 7 years ago.
ok you must have a bad water valve, it just didnt make sense that both sides of a dual valve would fail, but looking at the valve this has a tripple valve and the outer solenoid has probably failed, it opens for both, Part(NNN) NNN-NNNN width= you can get this valve @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-FRS6HR5HW3-%3d%3dei1259226&PartID=1259226 for $63.00, thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you