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Appliance Man
Appliance Man, Home Appliance Technician
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Experience:  Appliance tech 4 years
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I have a Kenmore clothes dryer model 66912691. It was working

Resolved Question:

I have a Kenmore clothes dryer model 66912691. It was working fine last week, but now it will not start. I checked the front switch with an ohnmeter and it is OK. I also removed the top control panel and the front panel below the door. I do have 230 volts at the dryer. Any help would be appriciated. Thanks
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Man replied 5 years ago.
Remove the back panel. You will find a thermal fuse that looks like the picture. Test the fuse for continuity. If it is open replace the fuse.
Part 2923 (Click to enlarge)
Grid is 1 inch square
Item #
2923
Price
$17.15
In Stock?
Yes
Thermal fuse, disposable, on exhaust duct
Qty Add to Cart
Order now and this item will ship today. Or it's FREE!
Customer: replied 5 years ago.
The back panel of the dryer is difficult to remove. Can I get to this fuse from the front panel
Expert:  Appliance Man replied 5 years ago.
Your right. This is older then what I first thought. This fuse is behind the lint filter housing.
Customer: replied 5 years ago.
I see two different connectors. One is black with four terminals and the other is white with two terminals, The white one could be the fuse, but it looks like the the wires are just connected to it and I don't see a fuse unless it is inside.
Expert:  Appliance Man replied 5 years ago.
The the white one is the fuse. the fuse is built in. You have to replace the whole white thing.
Customer: replied 5 years ago.
The white connector has two hex screws holding it in so I going to remove it and check it for continuity. This may take serveral minutes.
Expert:  Appliance Man replied 5 years ago.
Ok or you can pull the 2 wires off and hook them together and see if it works. If it work the fuse is bad.
Customer: replied 5 years ago.

It is difficult to remove the hex screws since they are behind some other part. However I will try to pull the wires out and tie them together. The wires to the fuse are the same color (blue). This may take serveral minutes since the wires are difficult to pull out of their connectors at this angle.. Just wait for few minutes.

Expert:  Appliance Man replied 5 years ago.
ok
Customer: replied 5 years ago.

I tied the two blue wires with electrical tape and the dryer still will not start. What do I do next?

Expert:  Appliance Man replied 5 years ago.
There are 2 other safty thermostats That look like the picture. Test them for conti
Part 2821 (Click to enlarge)
Grid is 1 inch square
Item #
2821
Price
$28.55
In Stock?
Yes
Heating element thermal cut-off (thermal fuse) 360 degrees and high-limit thermostat 250 degrees.
Qty Add to Cart
Order now and this item will ship today. Or it's FREE!
nuity.
Customer: replied 5 years ago.
Where are these two other devices located?
Expert:  Appliance Man replied 5 years ago.
They are on the heating element. They are just right of wher you were looking.
Customer: replied 5 years ago.
I took the back cover off the heating element housing and I see two devices mounted on the left side of the housing. How do I test them?
Expert:  Appliance Man replied 5 years ago.
Yes they are on the left of the housing. They both should have continuity.
Customer: replied 5 years ago.
They are hard to get to so bear with me. This will take awhile.
Expert:  Appliance Man replied 5 years ago.
k
Customer: replied 5 years ago.
The one closest to the front of the dryer has 0.6 ohms. Now I need to get the rear one. They appear to be wired in series. Wait a few minutes.
Expert:  Appliance Man replied 5 years ago.
They are. They are just safty fuse. If the dryer gets to hot the fuses open up and stop power to it. The one with .6 ohms. Pull the wires off of that and hook them together. Will it start. When you pull the wires off and hook them together you are just by passing the fuse.
Customer: replied 5 years ago.
Ok.. I had to make a jumper wire to make the connector easier. I will try it now.
Expert:  Appliance Man replied 5 years ago.
did it work?
Customer: replied 5 years ago.
I am still tryingt to connect the wires together.
Expert:  Appliance Man replied 5 years ago.
Ok just let me know.
Customer: replied 5 years ago.
I shorted the front fuse and the dryer did not start. Then I shorted the rear fuse and the dryer still did not start. Maybe a clue that might help you is that the dryer worked fine 10 days ago and my house was empty so no one used it while I was gone. Something happened to the dryer while I was away.
Expert:  Appliance Man replied 5 years ago.
Are you sure the dryer has 220 volts?
Customer: replied 5 years ago.
Yes I measured it with a voltmeter and the breaker works.
Expert:  Appliance Man replied 5 years ago.
Did you test it where the dryer cord attaches to the dryer?
Customer: replied 5 years ago.
Yes, I just tested the voltage at the dryer. I removed the back plate and I get 230 volts across the two outside wires. The timer ticks when the power is on. Could it be the start push button?
Expert:  Appliance Man replied 5 years ago.
Yes it sounds like the start button is bad.
Customer: replied 5 years ago.
How do I check the start button? Meanwhile, I am putting the wires back on the rear fuse.
Expert:  Appliance Man replied 5 years ago.
pus your meter and tes for continuity when you press the button.
Customer: replied 5 years ago.
OK, I need to take the control panel apart to get to the start push button terminals.
Expert:  Appliance Man replied 5 years ago.
ok do you have continuity?
Customer: replied 5 years ago.
There are three terminals on the start button and all combinations are open even when I push the start button. To really prove the start button is bad, which wires should I connect together since there are three connections on the start button.
Expert:  Appliance Man replied 5 years ago.
I dont know and i dont want you to short anything out. Replace the switch.
Customer: replied 5 years ago.
OK, how will you know if it worked.
Expert:  Appliance Man replied 5 years ago.
you can reply back to me after accepting at any time.
Customer: replied 5 years ago.
I assume I will be charged $14, correct.
Expert:  Appliance Man replied 5 years ago.
once you accept you will be.
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience: Appliance tech 4 years
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