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Hi. I have an Amana Refigerator. The freezer stays around 35

 
 
 

Customer Question

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Hi. I have an Amana Refigerator. The freezer stays around 35 to 37 degrees. Model # XXXXX Serial # XXXXX ..The unit is approx. 8 years old...

Submitted: 958 days and 6 hours ago.
Category: Appliance
Status: CLOSED
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Optional Information

Make: Amana
Model: bx21tl

Already Tried:
Nothing at this point...

 
 
 
 
 
 
Posted by appliance doctor 958 days and 6 hours ago.

Response From Expert

Hi thanks for the question.

Open the freezer door and tell me if you feel frost on the freezer wall and can you hear a fan motor going.

 
 
 
 
 
 
958 days and 6 hours ago.

Customer Reply

Fan is working fine. No frost...Model # XXXXX Amana and serial # XXXXX

 
 
 
 
 
 
Posted by appliance doctor 958 days and 6 hours ago.

Expert's Answer

Pull the fridge out and clean the coils by the compressor and make sure the fan motor is going this can cause the problem

 
 
 
 
 
 
958 days and 4 hours ago.

Customer Reply

I put the refridgerator on its side to clean it. How long before I can plug it in again..

 
 
 
 
 
 
Posted by appliance doctor 958 days and 4 hours ago.

Expert's Answer

On its side.Oh now you have to wait a few hrs before you can plug it back in.Were the coils dusty

 
 
 
 
 
 
958 days and 4 hours ago.

Customer Reply

They were a mess. Few hours? 2,3,4?

 
 
 
 
 
 
Posted by appliance doctor 958 days and 4 hours ago.

Expert's Answer

Two should do it.The coils are very important to the cooling proess .Keep them clean.It can burn out the compressor.

 
 
 
 
 
 
958 days and 4 hours ago.

Customer Reply

I beleive that cleaning the coil should do it. Thank you for your help...

 
 
 
 
 
 

Accepted Answer

Not aa problem.

good Luck

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Expert: appliance doctor
Pos. Feedback: 97.8 %
Accepts: 12617

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Business owner for over 43 years in the appliance repair field

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957 days and 17 hours ago.

Customer Reply

Good Morning: My refridgerator and freezer now dont work properly now. Any other advice possibly!

 
 
 
 
 
 
Posted by appliance doctor 957 days and 17 hours ago.

Expert's Answer

Is every part going like the compressor and the freezer fan motor and the fan motor by the compressor.

 
 
 
 
 
 
957 days and 17 hours ago.

Customer Reply

Yes. That is correct...

 
 
 
 
 
 
Posted by appliance doctor 957 days and 16 hours ago.

Expert's Answer

You will have to take the freezer panel off and look at the freezer coils .

I have to know if you have frost on the coils and how much frost you have.

 
 
 
 
 
 
957 days and 16 hours ago.

Customer Reply

Very light frost on the top of coils. Approx. 10% frost...

 
 
 
 
 
 
Posted by appliance doctor 957 days and 16 hours ago.

Expert's Answer

If thats the case the compressor is not pumping .No compression you need to replace the compressor and thats expensive.

 
 
 
 
 
 
957 days and 16 hours ago.

Customer Reply

Thank You. Time for a new Fridge...

 
 
 
 
 
 
Posted by appliance doctor 957 days and 16 hours ago.

Expert's Answer

Sorry about the bad news.

 
 
 
 
 
 

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