is the element red hot or is it just warm? if its red hot you probably have a bad relay on the erc(electronic range control) these are expensive and i'm not sure if they are still available, Sears shows 1 but its $273.00, I think you need to either return this or take a loss on it. sorry, i dont like to give bad news, thanks Bryan
The element is not red hot. The only other information I have about the oven is that the door lock does not work. Could that possibly have something to do with the oven not shutting off?