How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dave Your Own Question
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience:  34 years experience as a repair technician
Type Your Appliance Question Here...
Dave is online now
A new question is answered every 9 seconds

I have an amana top loading washer,NTW5205TQO.The tub leans

This answer was rated:

I have an amana top loading washer,NTW5205TQO.The tub leans against the case.Are there broken springs on the bottom,and if so what are they?
There are 3 springs on this model. You would need to remove the case and visually check for a broken spring or mount. You would need to open the control panel, remove the lid switch connector and the 2 gold clips to remove the cabinet.
Customer: replied 7 years ago.
I have opened the case,and replaced one of the springs that was broken. but there is one spriing coming from where the springs mountand that goes to the frame. The guy at the appliance store said that just one of them is suppost to be there.It seems to be pulling it to that one side.
The spring in the back is actually 2 springs, one to the frame and 1 to the tub. The 2 springs in the front just go to the central tub frame.
Customer: replied 7 years ago.
Ok but if none of the springs are broken now,why does the tub rest against case?
If you lift the rear of the washer, the self leveling legs will drop, the washer will have a tendency for the rear to drop from vibration. The higher the front legs the more likely this will happen. After you re-level the machine it should be fine.
Dave and other Appliance Specialists are ready to help you