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My Whirlpool side by side door refrigerator is not cooling

 
 
 

Customer Question

My Whirlpool side by side door refrigerator is not cooling properly. I have cleaned the condenser coils of most of the dirt and dust but I think the problem is the compressor because it is not running. I heard it hum periodically but it stopped after only a couple of seconds. The fan is working though. Do I need to replace the compressor? Is this something I can do or do I need to call a professional?

Submitted: 961 days and 14 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Make: Whirpool

 
 
 
 
 
 
Posted by applianceguy 961 days and 14 hours ago.

Response From Expert

Hi, how old is the unit?

 
 
 
 
 
 
961 days and 14 hours ago.

Customer Reply

5 years.

 
 
 
 
 
 

Accepted Answer

You will want to check the warranty in the back of your owners manual, some compressors have extended warranties. This is not a do-it-yourself job. You have to be certified to replace a compressor, not to mention you would need a torch, gages and vacuum pump. The only other thing it can be is the overload and relay/start device, they plug onto the compressor. The overload and relay are very easy to change.

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Expert: applianceguy
Pos. Feedback: 98.8 %
Accepts: 1792
Answered: 10/5/2009

Customer Service

Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.

 
 
 
 
 
 
961 days and 14 hours ago.

Customer Reply

So you agree that it is the compressor that is the problem? It is supposed to run more than 2 seconds at a time, right? How do I change the overload and relay device? Do I need to get a new part?

 
 
 
 
 
 
Posted by applianceguy 961 days and 13 hours ago.

Response From Expert

It is most likely the compressor. Yes you would need new parts if you wanted to try the overload and relay. The overload and relay plug into the compressor. All you have to do is pull the old overload and relay off and swap the wires to the new ones. Make sure you check the warranty first. And yes the compressor should not do what it is doing.

I will be offline for around 45min, have to go to lunch. If you have any further questions I will get back with you.

 
 
 
 
 
 
961 days and 13 hours ago.

Customer Reply

Thank you. I will accept after I have found the warranty and made sure I have no more questions. You have been great.

 
 
 
 
 
 
Posted by applianceguy 961 days and 13 hours ago.

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You are welcome. Thank You for choosing Just Answer.

 
 
 
 
 
 
961 days and 12 hours ago.

Customer Reply

Can you tell me what I expect to pay to replace the compressor and/or overload and relay device? How much for each parts?

 
 
 
 
 
 
Posted by applianceguy 961 days and 11 hours ago.

Response From Expert

Off the top of my head. Compressor $150-$200, labor $200.00 R-134a $50-$60. Overload and relay $50.00-$70.00.

 
 
 
 
 
 
961 days and 11 hours ago.

Customer Reply

Thank you very much. I had a repair guy come in already and replaced the overload and relay. $300.00! If my food wasn't melting, I would have tried to fix it myself with the help from you. Thanks again for a great service!

 
 
 

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