Welcome to JustAnswer, the largest online question and Expert answer site

Thousands of verified Experts are ready to answer your specific questions 24/7.

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

How JustAnswer Works

Satisfaction is guaranteed and you pay your Expert only if you are satisfied.

  • Ask Your Question

    Ask Your Question

    Just type your detailed question and click "Get an Answer."

  • Talk With an Expert

    Discuss With an Expert

    In minutes you'll get a response from an Expert. You can always ask follow-up questions.

  • Accept Your Answer

    Accept Your Answer

    Happy with your answer? Just click "Accept" to pay your Expert.

 
 
 
 
 
 

Enter Your Question

Subcategory

Select Your Expert
characters left:

5 Appliance Technicians are Online Now

 
 
 
  • Legal
    & Tax
  • Cars
    & Vehicles
  • Health
    & Medical
  • Pets
    & Veterinary
  • Home
    & Appliances
  • Computer
    & Education
  • Life
    & Personal
Meet the Experts
 
 
 
  • appliance doctor's Avatar

    appliance doctor

    Home Appliance Technician

    Positive Feedback:

    97.8 %

    Accepted Answers:

    12600
    Business owner for over 43 years in the appliance repair field
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg appliance doctor's Avatar

    appliance doctor

    Home Appliance Technician

    Positive Feedback:

    97.8 %

    Accepted Answers:

    12600
    Business owner for over 43 years in the appliance repair field
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg tom goellner's Avatar

    tom goellner

    Home Appliance Technician

    Positive Feedback:

    98.4 %

    Accepted Answers:

    1105
    32 years servicing major appliances and hvac equipment
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-4-19_35232_Selfpic.64x64.jpg appliance Doc's Avatar

    appliance Doc

    Appliance Technician

    Positive Feedback:

    98.3 %

    Accepted Answers:

    37381
    7+ years being an appliance technician with factory training
  • http://ww2.justanswer.com/uploads/LA/larryyb2008/2012-3-25_125734_SNC00208.64x64.jpg Appliance Tech Larry's Avatar

    Appliance Tech Larry

    Home Appliance tech

    Positive Feedback:

    96.9 %

    Accepted Answers:

    18023
    Over 35 years of in home appliance repair and service
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Tech.

    Positive Feedback:

    98.8 %

    Accepted Answers:

    8787
    I am a certified appliance technician of 15 years
  • http://ww2.justanswer.com/uploads/mrrepair/2009-4-22_04928_phploosza_c2pm.jpg Tom Johnston's Avatar

    Tom Johnston

    Home Appliance Technician

    Positive Feedback:

    97.4 %

    Accepted Answers:

    7323
    20 years experience
  • http://ww2.justanswer.com/uploads/AP/apptech442/2012-5-11_134422_photo.64x64.PNG Appliance_Guy's Avatar

    Appliance_Guy

    Home Appliance Technician

    Positive Feedback:

    98.1 %

    Accepted Answers:

    6932
    I have been repairing appliances for 25 years, I run my own appliance repair business.
 
 
 
What Customers are Saying
 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.
    Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

i have a kenmore model 88042 and all the lights are on and

 
 
 

Customer Question

i have a kenmore model 88042 and all the lights are on and will not dry cloths how do i fix this.

Submitted: 961 days and 16 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Make: kenmore
Model: 88042

Already Tried:
cleaned the lint trap, unplugged the machine and replugged backin

 
 
 
 
 
 
Posted by Bryan 961 days and 14 hours ago.

Response From Expert

there should be more to this model # XXXXX you open the door and check these places,?

LOCATE YOUR DRYER MODEL NUMBER
First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

Dryer only, gas or electric

  • Inside the door, on the cabinet frame
  • On the back of the unit, near the top
  • On the side of the unit, near the front

Washer-dryer combination unit

  • Inside the dryer door, on the door frame
  • On top of the dryer
  • On the side of the washer, near the bottom, front
  • Under the washer lid
thanks Bryan

 
 
 
 
 
 
961 days and 13 hours ago.

Customer Reply

model number 417.800042700

 
 
 
 
 
 
Posted by Bryan 961 days and 13 hours ago.

Response From Expert

ok thats a good #, can you tell me when you run this and open the door mid ccyle is it hot at all inside?

 
 
 
 
 
 
961 days and 13 hours ago.

Customer Reply

not its not hot at all it runs for a bit the it turns off and then all the lights on the outside are on i have cleaned out the lent capture and unplugged it to not avail.

 
 
 
 
 
 

Accepted Answer

ok you either have a bad heating element or a bad thermostat, my guess however is the element. Part 407685the problem is these are a pain to replace . its behind the drum and you need to take the front of the machine off and remove the drum to get to this, these elements burn out all the time whereas the thermostats are rare, either way you wil need to take the drum out to see, when you get it out you can visually check for a break in the element. thats probably what you will find. click this blue link to get all the diagrams to help you, http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?pop=true&modelNumber=417.80032990 thanks Bryan

Picture
Expert: Bryan
Pos. Feedback: 98.8 %
Accepts: 8801
Answered: 10/5/2009

Home Appliance Tech.

I am a certified appliance technician of 15 years

 
 
 

Ask a Appliance Technician Online Now

5 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Ask Your Question Now