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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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WE AWOKE THIS MORNIGNTO FIND OUR WHIRLPOOL REFRIGERATOR LEAKING

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WE AWOKE THIS MORNIGNTO FIND OUR WHIRLPOOL REFRIGERATOR LEAKING -IT SEEMS TO BE COMING FROM THE WATER FILTER AT THE BOTTOM OF THE REFRIDGERATOR - WE HAVE TURNED THE REFRIGERATOR OFF - WHAT DO WE FROM HERE.....WE ARE BUSY CEANING UP WATER ...HELP PLEASE ...THANKS
ok this is common on these , you need to replace the water filter. I believe without a model # XXXXX have the filter in the front of refrigerator that goes through the bottom kickplate , do you have the model #?, thanks Bryan
the way to stop this for now is to shut the water off going to the refrigerator, there should be a shutoff behind the refrigerator, thanks Bryan
Customer: replied 7 years ago.
ANY IDEA WHERE I FIND THE MODEL NUMBER ?
ok look in these places, First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

All types

  • Inside the refrigerator or freezer, on the upper left or right side wall
  • Behind the lower crisper drawer
  • Behind the lower toe kick-plate
  • On the face frame of the refrigerator body
    thanks Bryan
Customer: replied 7 years ago.
FOUND IT - MODEL EV5RHEXNL00 - WHERE DO WE GET A FILTER AND WHAT TYPE ?
do you have the filter in the front bottom under the freezer door in the grill ?
Customer: replied 7 years ago.
YES
ok, this is what you need, Part(NNN) NNN-NNNN width=part #(NNN) NNN-NNNNLowes carry's these. you can turn this counter clockwise and pull is out and bring it with you, thanks Bryan
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