Welcome to JustAnswer, the largest online question and Expert answer site

Thousands of verified Experts are ready to answer your specific questions 24/7.

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

How JustAnswer Works

Satisfaction is guaranteed and you pay your Expert only if you are satisfied.

  • Ask Your Question

    Ask Your Question

    Just type your detailed question and click "Get an Answer."

  • Talk With an Expert

    Discuss With an Expert

    In minutes you'll get a response from an Expert. You can always ask follow-up questions.

  • Accept Your Answer

    Accept Your Answer

    Happy with your answer? Just click "Accept" to pay your Expert.

 
 
 
 
 
 

Enter Your Question

Subcategory

Select Your Expert
characters left:

5 Appliance Technicians are Online Now

 
 
 
  • Legal
    & Tax
  • Cars
    & Vehicles
  • Health
    & Medical
  • Pets
    & Veterinary
  • Home
    & Appliances
  • Computer
    & Education
  • Life
    & Personal
Meet the Experts
 
 
 
  • appliance doctor's Avatar

    appliance doctor

    Home Appliance Technician

    Positive Feedback:

    97.8 %

    Accepted Answers:

    12600
    Business owner for over 43 years in the appliance repair field
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg appliance doctor's Avatar

    appliance doctor

    Home Appliance Technician

    Positive Feedback:

    97.8 %

    Accepted Answers:

    12600
    Business owner for over 43 years in the appliance repair field
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg tom goellner's Avatar

    tom goellner

    Home Appliance Technician

    Positive Feedback:

    98.4 %

    Accepted Answers:

    1105
    32 years servicing major appliances and hvac equipment
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-4-19_35232_Selfpic.64x64.jpg appliance Doc's Avatar

    appliance Doc

    Appliance Technician

    Positive Feedback:

    98.3 %

    Accepted Answers:

    37381
    7+ years being an appliance technician with factory training
  • http://ww2.justanswer.com/uploads/LA/larryyb2008/2012-3-25_125734_SNC00208.64x64.jpg Appliance Tech Larry's Avatar

    Appliance Tech Larry

    Home Appliance tech

    Positive Feedback:

    96.9 %

    Accepted Answers:

    18023
    Over 35 years of in home appliance repair and service
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Tech.

    Positive Feedback:

    98.8 %

    Accepted Answers:

    8787
    I am a certified appliance technician of 15 years
  • http://ww2.justanswer.com/uploads/mrrepair/2009-4-22_04928_phploosza_c2pm.jpg Tom Johnston's Avatar

    Tom Johnston

    Home Appliance Technician

    Positive Feedback:

    97.4 %

    Accepted Answers:

    7323
    20 years experience
  • http://ww2.justanswer.com/uploads/AP/apptech442/2012-5-11_134422_photo.64x64.PNG Appliance_Guy's Avatar

    Appliance_Guy

    Home Appliance Technician

    Positive Feedback:

    98.1 %

    Accepted Answers:

    6932
    I have been repairing appliances for 25 years, I run my own appliance repair business.
 
 
 
What Customers are Saying
 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.
    Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

My Kenmore Side by Side Freezer Refrigerator, model 596.57016600

 
 
 

Customer Question

My Kenmore Side by Side Freezer Refrigerator, model 596.57016600 keeps freezing up in the refrigerator, even when the Fridge number is XXXXX at 1 or 2 (and the Freezer number is XXXXX at 3). It happens periodically and episodically ever since the 1 year warrantee expired. When it freezes, the water filter freezes and must be removed and thawed. Also various liquids and vegetables in the fridge become frozen.

I followed all of the advice in the User Manual and still get the same results. I moved a rarely used Coffee maker away from the fridge. I cleaned the bottom front grill. I told my totally random teenager in no uncertain terms never to change the cold setting, but if he does, never to change it by more than one digit per day. Since he likes to fiddle with the chiller controls, I took them apart and blocked both Chiller control air ports. I cannot re-locate the fridge. There is a wall on the right and back (I can vary the back clearance by pulling it out slightly). On the left is a standard height counter, overhead is a shallow cabinet with about 3 inches of clearance. The rest of the top of the unit is stacked with various items.

Your thoughts?

Submitted: 966 days and 6 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Make: Kenmore
Model: 596.57016600

Already Tried:
See question.

 
 
 
 
 
 
Posted by Appliance Tech Larry 966 days and 6 hours ago.

Response From Expert

reach in to the left rear of the fridge and tell me if the air is coming though stong

 
 
 
 
 
 
966 days and 6 hours ago.

Customer Reply

Assume stong means strong. I am not in the same location as the fridge, however, as I recall, sometimes it is coming through the top left corner vent and sometimes not. The air through that vent can be very cold. How strong is the air flow? When it is flowing it could flutter a piece of standard bond paper, but I could easily block it with the same piece of paper and my hand. But then, I was a football lineman so strong is relative to my point of view.

 

I have tried to keep things away from in front of that vent.

 
 
 
 
 
 
Posted by Appliance Tech Larry 966 days and 6 hours ago.

Expert's Answer

hahaha ,,, you answer my question just fine ,,,you need to replace the air damper ,, part number 67006249 and cost $40.76 and its located there in the top left corner behind the cover ,,, its #7 in this picture / thanks
graphic

 
 
 
 
 
 
966 days and 5 hours ago.

Customer Reply

Why the air damper?

 

So I would expect the air damper to cause a consistent problem. Always open or always shut. My problem is periodic, once a week, and usually lasts for about 12 hours. Then it appears to go back to normal for a while.

 

I also assume that if I fix the Damper then I can remove the plugs in the chiller controls?

 
 
 
 
 
 

Accepted Answer

this air damper is open and closed by power and it has a motor to control it and not just by turning a knob and when the motor sticks it can stick open and get too cold or stick closed and get too warm

Picture
Expert: Appliance Tech Larry
Pos. Feedback: 96.9 %
Accepts: 18085
Answered: 9/30/2009

Home Appliance tech

Over 35 years of in home appliance repair and service

 
 
 

Ask a Appliance Technician Online Now

5 Appliance Technicians are Online Now
Type Your Appliance Question Here...
characters left:
Ask Your Question Now