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Miel 841 SC starts and stops and Drain/intake light come on No

 
 
 

Customer Question

Miel 841 SC starts and stops and Drain/intake light come on

No water in lower pan

Drain valve clear

Submitted: 966 days and 11 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Make: Miele
Model: 841 SC

Already Tried:
Checked lower pan - was dry Checked drain valve - was clear Runs for a couple of minutes then stops

 
 
 
 
 
 
Posted by william 966 days and 10 hours ago.

Response From Expert

is it beeping at you

 
 
 
 
 
 
Posted by william 966 days and 10 hours ago.

Expert's Answer

Check that the stopcock is opened fully or whether the water inlet hose is kinked...Check that the water inlet filter is not clogged and clean it, if necessary, as described in the operating instructions....Check that the drain pump is not clogged. This can be cleaned as described in the operating instructions....Reset the error message as follows: To cancel the error message, turn the rotary selector switch to "Stop/End" or press the "Start/Stop" switch for approx. 5 secs. Then switch the appliance off and then back on again. If the fault message reappears, please contact the Customer Contact Centre

 

 

 

 

If this answers your question,click accept as this is how we get paid for our knowledge.Need more info ask.bonuses appreciated. note;As I am not there this is based on your observations and information.

 

 
 
 
 
 
 
966 days and 10 hours ago.

Customer Reply

The unit drains if i restart so drain pump, ok, water intake is ok.

 
 
 
 
 
 
Posted by william 966 days and 10 hours ago.

Expert's Answer

did you check any of what i mentioned? did you re-set the error message

 

 

 

 

 

 
 
 
 
 
 
966 days and 10 hours ago.

Customer Reply

reset machine, no fault message when restarted. Still runs for a minute and stops...does this afew times then Drain/intake light comes on

 
 
 
 
 
 
Posted by william 966 days and 10 hours ago.

Response From Expert

did you physically check the drain pump

 
 
 
 
 
 
966 days and 10 hours ago.

Customer Reply

how do I do that?

 

 
 
 
 
 
 
Posted by william 966 days and 10 hours ago.

Expert's Answer

did you see where your drain valve is it should be attatched to that just follow yoyr drain hose backwards and you will run into the drain pump take off hoses and make sure its not clogged if all is clear then you will need a new control board and that has to be installed by a miele technician

 

 

 

 

 

 

 
 
 
 
 
 
966 days and 10 hours ago.

Customer Reply

the unit drains if i restart it. How can the pipes be clogged?

 
 
 
 
 
 

Accepted Answer

not the pipes the pump itself i need for you to check this if you dont feel comfortable doing this yourself you will need to bring in a technician

 

 

 

 

 

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Expert: william
Pos. Feedback: 97.1 %
Accepts: 3011
Answered: 9/30/2009

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