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built1950, Handyman
Category: Appliance
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Experience:  Appliance Installer
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A friend has a Hotpoint Aquarius washing machine which is about

Resolved Question:

A friend has a Hotpoint Aquarius washing machine which is about 11 years old, has never given her any trouble before now. the problem is that the machine seems to be stuck in some spin cycle and she cant get it to stop or open the door. Can you help? she bought the machine in Dublin.
My email address is <> thanking you in advance. Colm.
Submitted: 7 years ago.
Category: Appliance
Expert:  built1950 replied 7 years ago.
Thank you for asking your question on JustAnswer.
The first thing you can try is to unplug it for 10 minutes and see if it resets itself. Beyond that I would need a model number. Hope this helps.
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Customer: replied 7 years ago.
Apologies for the delay in pressing the Green button. I have contacted my friend - the model no. is WD 22. the machine has completed its washing cycle, but the water has not drained away and she can't open machine door. Does this additional information help? Regards, Colm.
Expert:  built1950 replied 7 years ago.
Did your friend try to reset per previous post?

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