How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 75441
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

HI. I have a GE Potscrubber 700 model GSD700L03 (serial num

Resolved Question:

HI. I have a GE Potscrubber 700 model GSD700L03 (serial num er TA801586-B).

The door is broken...it drops down like a dead weight after you open it....there is no resistance and if you let go of the door it would slam down to the bottom. Any suggestions?

Frank
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
ok so here's how the door spring system works. There is a cable on the left side coming from the door hinge, and a cable coming from the door hinge on the right side. They meet up in the middle and attach to 2 springs that run in parallel. You will need to take the kick plate below the door off and see if something broke, or perhaps the cable slid off one of the rollers on the left or right side.
Tyler Z. and other Appliance Specialists are ready to help you
Customer: replied 7 years ago.

Thank you......I will follow your instructions.

 

Frank

Expert:  Tyler Z. replied 7 years ago.
good luck and let me know what you find.