When these units stop heating the strip it is usually a wire that has come loose or burnt through.
What you need to do is remove th ebottom of the unit and using a test meter check the continuity of the heater strip first. If it checks out ok them look around for a wire that has separated and re solder it.
considering the relatively low cost to purchase a new one I would not put too much effort into repairing this one. These units are not made to last a long time. Two years of once a week or so usage is about the max life of one.
Ok I cant see what you see. Please be patient as I have other customers I am working with.
Please describe what it is you are looking at.
If you can provide me with a make and model number I may be able to bring up a diagram or a schematic of your unit.
If you have a digital camera I can tell you how to upload pictures to our servers. Then I can see what you see.
ALRIGHT Big Daddy! Now we are getting somewhere. That and I tried to find our old seal a meal to have a look at it. No luck though. Its in one of our closets ...SOMEWHERE lol.
Looking in the thing wrapped in plastic can you tell me if it is: flat, round, bulbous, or looks like this
FOUND MINE!! give me a minuet to open it up.
Well its not a diode, and its not a fuse of any sort. All I can figure is its a capacitor of some kind. Mine is open also.But my unit still works.
Try a voltage test from one side of the strip to the other with one end unhooked so you get a voltage reading of the transformers output. Should be around 12.5 v AC.