Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi thanks for the question.
Did the repair man take the front off the washer and look at the water pump.
This is what the water pump looks like.You can put the drain hose in a bucket on the floor to get rid of the water before you take the hose off the water pump..
The model # XXXXX XXXXX the lid or on top of the console.