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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a kenmore heavy duty dryer model/stock no. 96478100,

Resolved Question:

I have a kenmore heavy duty dryer model/stock no. 96478100, it stopped heating up. Every thing else working properly. Is there a part that I can change to fix this issue?
Submitted: 5 years ago.
Category: Appliance
Expert:  John replied 5 years ago.

Hi thanks for the question.

Do you have a volt meter to check a few parts.

Customer: replied 5 years ago.
I can get one.
Expert:  John replied 5 years ago.
Great. Its so much easier.When you get the meter check the voltage at the dryer.Let me know what you find.
Customer: replied 5 years ago.
Reading 110v on red and 110v on black.
Expert:  John replied 5 years ago.

If you mean accross the dryer terminals.110 volts accross those two.

It should read 220 volts.

Customer: replied 5 years ago.
10-4. actually pegs out @ 240.
Expert:  John replied 5 years ago.
Take the back off and look at the top of the heater housing.Its a hi limit thermo.It should be closed.If not that check the heater and the other thermostat .Its usually the first one.
Customer: replied 5 years ago.
I dont have continuity on top, but i do on bottom, is that what u mean?
Expert:  John replied 5 years ago.
Yes it is.the reason for that one to fail is a venting problem.
Customer: replied 5 years ago.
so if i replace hi-temp thermo switch and check venting i should be good to go?
Expert:  John replied 5 years ago.

Yes you will be good to go.And if you use Bounce Sheets

Brush out the lint screen.They leave a coating on the screen.

John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience: Appliance repair business owner for over 43 years.
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