How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My side-by-side Whirlpool refrigerator/freezer water dispenser

This answer was rated:

My side-by-side Whirlpool refrigerator/freezer water dispenser stopped "dispensing" 6 months ago. Had it checked by handyman and found the problem. Now my ice maker doesn't make ice. I can hear it trying and can see the levers inside that turn out the ice moving, but no ice. I believe the refrigerator is 10 years old. I've even gone as far as trying to remove the face of the ice maker/water dispenser from the front. Wants to come but I'm afraid of breaking it off. What next?
can you get me the full model #? thanks Bryan
Customer: replied 7 years ago.
ok there could be sevral reasons for this. 1 the valve has failed, Part 3307or the feed tube in the freezer that puts the water into the ice maker is frozen. take a hair dryer and hold it near the tube to defrost it if it is. also make sure the ice maker is going all the way around when it cycles.
Customer: replied 7 years ago.
If I accept this information, does the page with the answer and view of the valve stay so I can refer back to it if I need the part?
you can accept it and leave the question open and if you need more help from me you can come back on and ask. thanks Bryan
Customer: replied 7 years ago.
How do I find this valve?
you can click this blue link and it will take you to a site to buy it, its $48.00 on this site. thanks Bryan
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Where is the valve in the freezer? Blow drying didn't work.
no its located in the back of the refrigerator where the waterline from the house connects. Bryan
Customer: replied 7 years ago.
Thanx. Can I buy this part from Lowes or Home Deport, Sears?
I dont believe they have them but you can try, thanks Bryan

Related Appliance Questions