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william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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Whirlpool GU1500XTLQ1 - I set it to NORMAL WASH and left

Customer Question

Whirlpool GU1500XTLQ1 - I set it to "NORMAL WASH" and left the house. Returned in 6 hrs. or so and it was still running! Pressed all buttons, turned circuit breaker off and on. Now, "CHINA CRYSTAL" AND "RINSE ONLY" LED's blink. "TIME REMAINING" shows "- -". Water in tub. What's up?

Thanks, Ray
Submitted: 7 years ago.
Category: Appliance
Expert:  william replied 7 years ago.
heater circuit problem would give you the clean light blinking 7 times pause 7 times pause and so on does it do this?
Customer: replied 7 years ago.

Thanks, XXXXX XXXXX I had no idea there might be a code there! I will check this eve. and get back to you with what blinks and when.



Expert:  william replied 7 years ago.
ok great thanks
Customer: replied 7 years ago.



LED's were off. Pressed "CANCEL" and all looked normal. Tried a "NORMAL" wash cycle.


"SENSING" LED stayed on - never noticed that before. Normal countdown timer at first, then "NORMAL" LED went out and "CHINA CRYSTAL" LED came on.


"TIME REMAINING" display started doing the windup thing, then reset to "64" or so.


Steady blinking on "CHINA CRYSTAL" and "RINSE ONLY" LED's. No pattern.




Expert:  william replied 7 years ago.

ok thats also a code you will need a new touchpad for this the blinking lights mean that you have a stuck key





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Customer: replied 7 years ago.
Thanks, William!
Expert:  william replied 7 years ago.
no proble your welcome and thank-you
Customer: replied 7 years ago.

William -- Thanks for your help. The answer was spot-on and saved me time, money, and from swearing.



Expert:  william replied 7 years ago.
no problem ray thank-you and your welcome

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