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steve
steve, Home Appliance Technician
Category: Appliance
Satisfied Customers: 81
Experience:  15 yrs exp in industry
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The temperature setting on my freezer is in the OF position

Resolved Question:

The temperature setting on my freezer is in the OF position and appears locked. How do I reset it? I have tried following the instructions in the manual and the power does not come back on. Joyce
Submitted: 7 years ago.
Category: Appliance
Expert:  steve replied 7 years ago.
pull the plug from the wall to shut off power. wait 30 seconds and plug back in.
Customer: replied 7 years ago.

I pulled plug then tried the control lock it went to UL position very briefly than back to OF.

I was not able to move the temperature with the down arrow. Any suggestions? Joyce

Expert:  steve replied 7 years ago.
sounds like your going to need a new cold control board.
Customer: replied 7 years ago.
This is a brand new freezer I've had for 10 days. Why would it need a new cold control board?
Expert:  steve replied 7 years ago.
it doesn't mater if it was 1 day. appliance's can be delivered broken or not working properly. call you manufacture for repair since it's still under warranty.
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