There should be a number beginning with 110. then several numbers following.
Russ, the machine is running right now and the last thing I feel comfortable doing is turning it off in some manner. The only numbers I was able to get were the Type and the Serial # XXXXX far. The others must be located on the back or bottom and I will have to pull out the machine when it is finished cycling to get that information. I will send you the information in about 10-15 minutes when this wash cycle finishes. Please send me back a request for information so I can have a means of sending you the information when I get it.
Having been the Sears guy for 28 years, here is what you do. ONE, go to the store, don not call, ask to speak with the appliance manager, if he is not there, go to the manager. Explain how dissastisfied you are and kindly explain "SATISFACTION GUARANTEED OR YOUR MONEY BACK" and what you feel that means!
They should see things your way and take care of the repair! If that don't work completely, they may split the repair with you. GOOD LUCK
OK, sounds like a plan. I will work out with them when to have a repairman come over. As new as this equipment as I can't see why it is having thes issues. But, that's just me. The washer is in a dry and ventilated position, etc. and only sees smaller loads (two of us). We got the big size to be able to handle blankets as needed.
Thanks for the help. This is my first time with the service and the best part other than your knowledge is the speed of your replies.
This is something that happens occasionally and I agree should not happen!