How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Man Your Own Question

Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9893
Experience:  Appliance tech 4 years
13888241
Type Your Appliance Question Here...
Appliance Man is online now
A new question is answered every 9 seconds

I have a maytag washer model number MAV7600AWW. I think it

Customer Question

I have a maytag washer model number MAV7600AWW. I think it is about 7-8 years old. I have a couple of problems that just started in the past week. First, the machine would not fill if the lid was closed; it only filled with the lid open. This only happened once. Second, the timer is starting to stop in one location. If you move it, it will start again.   Third and most concerning is today the timer stopped again and when it was discovered stuck, there was a strong burning smell. I wasn’t there to see where the smell was coming from, but it sounded like it was coming from the back of the machine. I want to change the timer, but I’m not sure about the burning smell and if the timer would do this. The burning smell sounds more like a motor. What do you think the problem is? I have the control panel open and have access to the timer. I’m not quite sure how to remove the knob from the front of the control panel to get the timer off. Is there a trick to getting the knob off?
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Man replied 5 years ago.
The timers rarely fail on this model. it sounds like you have a bad lid switch. If you tip the unit backwards you can see the belt underneath. Make sure that the belt doesnt have any burned spots on it.
Customer: replied 5 years ago.

I looked at the belt and it seems to be okay. There is a fair amount of black residue from the belt on the pulleys, but the belt seems to be okay. The tension on the belt also seems okay, but I'm not sure how tight it should normally be.

 

Are you suggesting I replace the lid switch? I'm curious why this would cause the timer to stop in a particular spot?

Expert:  Appliance Man replied 5 years ago.
The washer wont spin if the lid is open so the timere probably stops at the first rinse cycle.
Customer: replied 5 years ago.

I'm not clear what you are telling me to do. Should I replace the lid switch and the belt?

Expert:  Appliance Man replied 5 years ago.
If you see black residue on the pulleys from the belt then you need to replace it. You also need to replae the lid switch to get the timer from stopping.
Customer: replied 5 years ago.
I will buy the parts and replace both right away and then accept your answer. Thank you.
Expert:  Appliance Man replied 5 years ago.
Your welcome. Take care.
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9893
Experience: Appliance tech 4 years
Appliance Man and 2 other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
I changed the lid switch and belt tonight and it seems to be running just fine. I'm accepting your answer. thanks.
Expert:  Appliance Man replied 5 years ago.
Your welcome. Take care.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 
Chat Now With An Appliance Technician
Appliance Man
Appliance Man
Appliance Technician
9893 Satisfied Customers
Appliance tech 4 years