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I have an ecosmart top-filling clothes washer that we bought

 
 
 

Customer Question

I have an ecosmart top-filling clothes washer that we bought when we lived in IL (I've since moved to PA since my husband died). Today when I went to begin laundry, when I pushed the Power button, all the lights came on as usual but then immediately went off. I then could not get it to display any power what-so-ever. I unplugged it, checked out the socket which was fine, replugged it, but I still could get no power, just a "click" when I would push the power button. I even checked the fuse, resetting it (although I wouldn't have had power had it been the fuse - duh!), but again, no power. In reading the User's guide, I tried to "reset" it by holding down the start/pause button & then pusing the power button, but again, no luck. Being an 56-year old, disabled woman, I was unable to get the number off the back left of the machine but I believe we bought it inlate 2005 or early 2006 & it was a new model at that time. Please tell me we don't have a brain freeze!

Submitted: 996 days and 20 hours ago.
Category: Appliance
Status: CLOSED
 
 
 
 
 
 

Optional Information

Make: Fisher&Paykel Ecosmart
Model: top loading (? number)

Already Tried:
Checking wall outlet, fuse, "resetting" according to the User Guide's instructions.

 
 
 
 
 
 
Posted by Whrlp Master Tech 996 days and 20 hours ago.

Response From Expert

Customer

with out a model number we are rather stuck .

But I hate to say it sound like you have a bad control (I think that what you ment by brain freeze)

if you can get me the model number I then would be able to get you a part number and a price!!

 
 
 
 
 
 
996 days and 20 hours ago.

Customer Reply

Let me get a mirror & see if I can find the model number for you. What dealership do I need to look for if, in fact, I do need to replace such a piece? I don't live near any big cities, but there is a Sears & some smaller, independent dealerships around. Be back shortly.

 
 
 
 
 
 
Posted by Whrlp Master Tech 996 days and 20 hours ago.

Response From Expert

ok I will direct you to Sears on -line then

 
 
 
 
 
 
996 days and 19 hours ago.

Customer Reply

Model No: GWL11

Serial No: EFN507495

The "Green Accepts" button, are you referring to the "Appliance Accepts", other than that, I don't see anything Green

 

 
 
 
 
 
 

Accepted Answer

here is you control link
http://www.searspartsdirect.com/partsdirect/showPart.pd?partNumber=420094USP&productGroupId=0026&supplierId=426&brandId=x&documentId=P0409111&keySuffi xId=NA&modelNumber=x&keyId=000006&pageId=00001&productTypeId=x&searchModelNumber=GWL11-96151&subCompDesc=Top%20deck%20and%20electronics&brandDesc=FISHERPAYKEL&modelDesc=WASHER&backToLink=Return%20to%20part%20list
it is right under the console .
no accept button till now (when I send you my answer) top right corner

Picture
Expert: Whrlp Master Tech
Pos. Feedback: 97.4 %
Accepts: 4325
Answered: 8/31/2009

Whirlpool Master Technician

30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

 
 
 

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