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Brand new kenmore elite dishwasher model(NNN) NNN-NNNNis stuck

 
 
 

Customer Question

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Brand new kenmore elite dishwasher model(NNN) NNN-NNNNis stuck with the clean light flashing 6 times then 1 time over and over. I tried hitting cancel....nothing keeps flashing. It started after I hit cancel to stop a cycle. It never drained out. There was water still in the machine. I cleaned it out. I also tried turning off the power and turning it back on. It is like it is stuck in the clean mode. Only thing is nothing is clean yet.

Submitted: 1003 days and 15 hours ago.
Category: Appliance
Status: CLOSED
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Optional Information

Make: kenmore elite ultra wash HE dishwasher
Model: 13123

Already Tried:
Turning power on and off.
checked overfill protection float.
Water supply is ok.
It's like it frozen in the clean mode

 
 
 
 
 
 

Accepted Answer

ok this means it took too long to heat up the water, so make sure your water is hot going into the dishwasher.

To reset press:

Heated dry, High temp wash, Heated dry, High temp wash, Heated dry

And if you don't have a heated dry button then use "air dry"

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Expert: appliance Doc
Pos. Feedback: 98.3 %
Accepts: 37517
Answered: 8/24/2009

Appliance Technician

7+ years being an appliance technician with factory training

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