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My Whirlpool microwave model# XXXXX is showing nothing on

 
 
 

Customer Question

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My Whirlpool microwave model# XXXXX is showing nothing on the display screen when the door is opened the light does not come on. I have checked the power to the microwave and I know that it is getting power. What should I check next.

Submitted: 1003 days and 21 hours ago.
Category: Appliance
Status: CLOSED
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Posted by Appliance Tech Larry 1003 days and 21 hours ago.

Response From Expert

can you set the control without it being lite up and it will work?

 
 
 
 
 
 
1003 days and 21 hours ago.

Customer Reply

No. I acts as though there is no power to the microwave at all.

 
 
 
 
 
 
Posted by Appliance Tech Larry 1003 days and 21 hours ago.

Response From Expert

but the light works when you open the door ,, if you have a turntable does it try to turn when the door starts to open?

 
 
 
 
 
 
1003 days and 21 hours ago.

Customer Reply

The light does not come. When I first saw the problem I thought the breaker had tripped but it was fine. I took the microwave and checked to make sure it was getting power to the microwave and it is.

 
 
 
 
 
 
Posted by Appliance Tech Larry 1003 days and 21 hours ago.

Response From Expert

ok so the microwave is completely dead then ,, right?

may i have the complete model number off the sticker inside the door?

 
 
 
 
 
 
1003 days and 21 hours ago.

Customer Reply

Yes it is completely dead. The complete model number is XXXXX

 
 
 
 
 
 

Accepted Answer

you have blown a fuse ,, remove the grill across the top, take out the screws at the top of the control panel, push up and remove ,,, the fuse sets inside behind the control board / thanks Larry
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Expert: Appliance Tech Larry
Pos. Feedback: 96.9 %
Accepts: 18086
Answered: 8/24/2009

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Over 35 years of in home appliance repair and service

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Posted by Appliance Tech Larry 1003 days and 19 hours ago.

Expert's Answer

before i leave today if you still have any futher questions feel free to ask / thanks

 
 
 
 
 
 
1003 days and 19 hours ago.

Customer Reply

I replace the fuse and the clock came on. As soon as I opened the door the fuse blew again.

 
 
 
 
 
 
Posted by Appliance Tech Larry 1003 days and 18 hours ago.

Expert's Answer

then the problem is in the door switch ,, one of the switches on the door switch is blowing the fuse ,, replace the door switch assy and that will fix the problem / larry

 
 
 
 
 
 
1003 days and 15 hours ago.

Customer Reply

Where can I get a door switch.

 
 
 
 
 
 
Posted by Appliance Tech Larry 1003 days and 15 hours ago.

Expert's Answer

you can take the complete model number with you to a local appliance parts dealer and pick up the door switch assy for your model / thanks

 
 
 
 
 
 
1003 days and 15 hours ago.

Customer Reply

Thanks for all your help today.

 
 
 
 
 
 
Posted by Appliance Tech Larry 1003 days and 15 hours ago.

Expert's Answer

you are so welcome ... you have a good day

 
 
 

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