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i have a ge profile french doors with freazer on the bottom

 
 
 

Customer Question

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i have a ge profile french doors with freazer on the bottom the freezer is getting cold like its suppose to but the fridge doesnt seem to be working

Submitted: 1007 days and 4 hours ago.
Category: Appliance
Status: CLOSED
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Posted by Appliance Man 1007 days and 3 hours ago.

Response From Expert

Open up the freezer and look at the back panel. Do you see any frost built up? Also do you hear a fan running in the freezer?

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

there is no frost build up and i do hear the fan

 
 
 
 
 
 
Posted by Appliance Man 1007 days and 3 hours ago.

Response From Expert

Open up the frig doors and see if you feel any air being blown into it.

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

no i dont feel anything

 
 
 
 
 
 
Posted by Appliance Man 1007 days and 3 hours ago.

Response From Expert

Ok I need you to remove the back panel INSIDE the freezer and tell me if the evap coils are frozen over.

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

theyre not frozen

 
 
 
 
 
 
Posted by Appliance Man 1007 days and 3 hours ago.

Response From Expert

Are they lightly frosted?

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

no

 
 
 
 
 
 
Posted by Appliance Man 1007 days and 3 hours ago.

Response From Expert

Are you talking about the coils INSIDE the freezer? If this unit is coiling the freezer there has to be some frost on the coils.

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

yes right and that is the only spot the frost is

 
 
 
 
 
 
Posted by Appliance Man 1007 days and 3 hours ago.

Response From Expert

Ok sorry you lost me. Is ther frost on the coils INSIDE the freezer and if so is it light or heavy frost?

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

light

 
 
 
 
 
 
Posted by Appliance Man 1007 days and 3 hours ago.

Expert's Answer

ok then you have a bad damper in the fridge not alowing the air to flow from the freezer into it.

 
 
 
 
 
 
1007 days and 3 hours ago.

Customer Reply

what would the process and cost be to repair

 
 
 
 
 
 

Accepted Answer

The cost of repair with the part will be about 200 dollars.

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Expert: Appliance Man
Pos. Feedback: 96.9 %
Accepts: 8814
Answered: 8/20/2009

Home Appliance Technician

Appliance tech 4 years

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