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My GE refrigerator is not staying cold in the food compartment,

 
 
 

Customer Question

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My GE refrigerator is not staying cold in the food compartment, and it is building up some frost in the freezer compartment. I swept some dust out from underneath on the black coils, and got the ice out of the freezer. But the ice is coming back. It is 10 years old, model TBXKI8K0 (I think) B. (That next-to-last digit is about worn off.)

So, why do you think it is not working correctly? Thank you.

Submitted: 1008 days and 6 hours ago.
Category: Appliance
Status: CLOSED
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Posted by Tom Johnston 1008 days and 6 hours ago.

Expert's Answer

You have a problem with the defrost system.One of the parts has failed.

 
 
 
 
 
 
1008 days and 6 hours ago.

Customer Reply

OK. how do I determine which part has failed?

 
 
 
 
 
 
Posted by Tom Johnston 1008 days and 6 hours ago.

Response From Expert

Do you have a ohms tester?

 
 
 
 
 
 
1008 days and 6 hours ago.

Customer Reply

That's something my husband might have, but I don't know at the moment. If we have one, how is it used on the refrigerator? Thank you.

 
 
 
 
 
 
Posted by Tom Johnston 1008 days and 6 hours ago.

Expert's Answer

You remove the inside wall of the freezer where the ice is.Then there are the heating elements.test them for continuity.If they fail the test replace them.If they pass test the defrost thermastat.It is located at the top of the coils.It is shaped like a little barrel with 2 wires coming out of it.It needs to be cold to have continuity.The problem usualy is the heater or the defrost thermastat.

 
 
 
 
 
 
1008 days and 6 hours ago.

Customer Reply

OK, I have the back off, and there is a lot of ice coating everything. (I have the fridge unplugged by the way). I think I see the parts you mention. If we have the ohms tester, we will test these parts. It's something my husband probably has. This has been very helpful, and I thank you.

 
 
 
 
 
 

Accepted Answer

You are welcome.Just remember the defrost thermastat has to be cold to have continuity.

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Expert: Tom Johnston
Pos. Feedback: 97.4 %
Accepts: 7337
Answered: 8/19/2009

Home Appliance Technician

20 years experience

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