Thousands of verified Experts are ready to answer your specific questions 24/7.
Satisfaction is guaranteed and you pay your Expert only if you are satisfied.
Just type your detailed question and click "Get an Answer."
In minutes you'll get a response from an Expert. You can always ask follow-up questions.
Happy with your answer? Just click "Accept" to pay your Expert.
I have a GE washer model WPSE7003A0WW that will not spin or agitate, although the motor runs, so I'm thinking it's probably the belt. I'm a maintenance tech at a power plant so I'm used to fixing complex equipment but I usually have a tech manual to look at and I can't find one for this machine, so I don't know how to position the washer or where to start to gain access to the belt.
Okay.
Your unit is pretty simple to get into. Go about 3 to 4 inches in on both sides in between the top and the front panel and you will see a clip. Take a flathead screwdriver or a putty knife and push into each clip while pulling on the front panel. It will lean out and lift up. This will give you access to the belt assy. The part number for the belt is WH1X2026 if it is broken. Let me know if you need more help.
Thanks, XXXXX XXXXX my hopes of a simple belt issue were dashed by reality. By the time you replied I had figured out how to access it using the old "there's gotta be an easy way to get into this thing" approach. (In power plant equipment, aesthetics don't count so access is usually obvious.) Unfortunately, it's not the belt as it looks fine. My wife had said that it will agitate but not spin, which is true. It does appear to agitate in the normal WASH/SPIN mode, although it makes a "louder than seems normal" clacking noise about 2 times per second, which admittedly could be normal for it and I'm just looking for a smoking gun. (I don't do laundry very often.) Most definitely when it tries to spin, the basket remains stationary. By removing the front panel and using a magnet to override the lid's safety interlock, I can see that the the motor shaft spins but the belt and its drive pulley remain stationary or turn very slowly depending on the weight of the load. If I help the basket turn it will pick up a little bit of speed then go back to being stationary when I quit helping it along . The motor's hub, to which the drive pulley seems to be attached, gets pretty hot I it smells like something's burning. Also note that when I take the heavy water logged clothes out, only the agitator spins with a pretty significant wobble, while the basket stays stationary. It seems to me that the agitator and basket should spin together, or the basket should spin while the agitator remains stationary. Whaddayathink?
It sounds like your transmission has seen its better days. If the agitator is spinning and the basket is not, that is a bad thing. Both should spin at the same rate of speed. The job of repairing your unit is expensive and requires some specialty tools. I know this is not the news you want to hear but it may be time for a new unit.
I hope this helps in your decision. Please feel free to ask any other questions you may have.
Home Appliance Technician
16+ years of in home appliance repair knowledge.
I was afraid of that, but it is what it is. It seems a shame to trash all that other good "stuff" for lack of a new transmission, but being out in the boondocks like I am service calls raise repair costs even more (just ask my neighbor who paid a fortune for a lower water heater element). So it's time for a new one.