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My Kenmore freezer is not staying cold enough. (The internal temperature is around 30 degrees.) The coils are not exposed. I think they are located in the sides of the freezer because the sides are usually very warm. However, now that I've noticed the drop in temperature, I've noticed one side is cool to the touch. Is this an indicator of a what needs to be repaired? If so, what should I do? Thank you for your time!
hello,Can we get the model number please? Have you checked the comressor at the back of the unit if it is running n? Vibrating? Too hot to touch?
The model number is(NNN) NNN-NNNN The serial # XXXXX XXXXX I'm not where I can pull the freezer out right now to check the condenser. However, a "somewhat of technician" has looked at it. I'm pretty sure he checked the condenser because he commented he could tell it had been replaced. (The condenser was replaced within the first five years we had the freezer. The freezer is currently 11-13 years old.) He did not seem to think the condenser was the problem.
OK. Thank you for the info.It is already sounding like either a gas problem or a compressor problem.The observation that the wall is no longer heating is an indication of a gas roblem. You could have a leak somewhere where the gas is leaking out slowly and now it is not cooling.Another roblem could be that the compressor is already loosing its compression capability and would not pump the gas, even though the gas is complete, the comressor has a mechanical problem and would not pump the gas. This is another indication of a cold condenser( side wall of the unit). THis is a result of old age.And in order to distinguished between the two is to test the comressor for its compression. But you will need to oen the system and you may not be qualified to do that.
In your opinion, should I pay to have a technician come try to repair this, or are my odds pretty high that I will need to replace the freezer anyway? (I realize your answer will just be an opinion, and you can't positively know.)
I think your odds in replacing the unit is very high already. The side being not as warm as before and the age of the comressor being more than 10 years old.As long as you are sure that the compressor is running, then I would say that the odds are very high to just replace the unit rather than pay a tech to check the unit and he would just say to you to repalce the unit because of a leak in the systemIf you would replace the unit, I would just suggest to cut the pipes of the comressor about 6 inches from the body of the comressor and pinch it tight in order for air not to pass through and save it as a spare in case you would need one in the future. A new compressor would cost you more than $200.
Home Appliance Technician
been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .