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I have a whirlpool fridge freezer, the freezer side is fine

 

Customer Question

I have a whirlpool fridge freezer, the freezer side is fine but the fridge side is not cool. I SEEM TO GET ICE BUILUP AROUND THE MEAT AND VEG CONTROL VENT. I HAVE TRID CLOSING THIS TO THE VEG SETTING BUT ITS STILL NOT COOL.. PLEASE ADVISE.

THANKS

MRS S SENIOR

Submitted: 1380 days and 10 hours ago.
Category: Appliance
Value: £19
Status: CLOSED
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Expert:  Appliance Tech Larry replied1380 days and 10 hours ago.

morning ,,, open the freezer door and hold in on the light switch and tell me if the fan inside is blowing please

Customer replied1380 days and 10 hours ago.

yes

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Expert:  Appliance Tech Larry replied1380 days and 10 hours ago.

is there any frost build up on the inside back wall of the freezer

Customer replied1380 days and 10 hours ago.

no

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Expert:  Appliance Tech Larry replied1380 days and 10 hours ago.

reach to where the air comes into the fridge and tell me if you feel air coming though

Customer replied1380 days and 10 hours ago.

where will this be? i have just held the light switch in again and this time there was no fan noise

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Expert:  Appliance Tech Larry replied1380 days and 10 hours ago.

thats why the fridge isnt cooling ,,, the fan in the freezer pushes the air from the freezer into the fridge ,, may i have the model number and i will dig up the part number for you / thanks

Customer replied1380 days and 10 hours ago.

Hi Larry the only no can find is a sticker on the inside of the door that says service 858616015000
also 110448004141. Just to let you know I have pulled the fridge freezer away from the wall and the fan and air seem to be working, but we have had it in the same position for 4 years.

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Expert:  Appliance Tech Larry replied1380 days and 10 hours ago.

is the fan inside the freezer working now?

on the inside upper right hand wall in the fridge is a sticker that has the model and serial number on it

Customer replied1380 days and 10 hours ago.

yes the fan is working. Could this be the No. S22D DSS 23AG

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Expert:  Appliance Tech Larry replied1380 days and 10 hours ago.

that not it eather ,,, if its not on the inside upper right had wall then look on the ceiling ,,,

the fan wasnt blowing awhile ago was it?

Customer replied1380 days and 9 hours ago.

NO BUT THE FAN IS WORKING NOW AND SEEMS TO BE PULLING AIR IN THE GRIDS UNDER BITH THE FRIDGE AND THE FREEZER. I HAVE TURNED THE ICE MAKER OFF INCASE THIS WAS THE PROBLEM. THE ONLY PLATE WITH ANY INFO ON IS ON THE RIGHT HAND SIDE OF FRIDGE DOOR THE ONLY OTHER NO ON IT IS 110511017470.

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Expert:  Appliance Tech Larry replied1380 days and 9 hours ago.

when you moved it you freed it up ,, something was hung in the fan so dont worry about the model number ,, i would go ahead and pull it out and clean the coil while you have it moved ,, unplug it first and it believe it will cool back down now ,, if you need me just give a shout ,, i am about always on here since i'm now retired / thanks and have a grat day

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Expert:  Appliance Tech Larry replied1380 days and 9 hours ago.

shows the question is still open so if you still have other questions feel free to ask / thanks

 
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