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The tensioner ring on the gasket on my front-loading Whirlpool

 
Chas's Avatar
  • Answered by:Chas
  • Home Appliance Technician
  • Positive Feedback: 99.2 %
  • Accepted Answers: 5765
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Customer Question

The tensioner ring on the gasket on my front-loading Whirlpool washer came loose and now the gasket is loose. I do not know how to re-install it or where the ring is supposed to be placed.

Submitted: 1021 days and 20 hours ago.
Category: Appliance
Value: $14
Status: CLOSED
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Expert:  Chas replied 1021 days and 20 hours ago.

Thank you for asking your question on JustAnswer, Myself and the other Experts are anxious to help you, it will help to have the make and model number of the appliance we are talking about and any other info that you may think is important that you did not list in your original post to us. We are working hard to make you happy...

 

 

Warning, If you opt me out from helping you, I will not be able to respond back,,,,Use this option only if you do not wish to communicate with me any further...

Customer replied 1021 days and 20 hours ago.

Maytag (Whirlpool) Front-Loading Automatic Washer
Model #MFW9700SQ0
Serial #CST3905256
Type 199-716 WT/WT

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Expert:  Chas replied 1021 days and 20 hours ago.

Are you talking item 14 in the diagram? the one with a spring attached to the item?+++

Customer replied 1021 days and 20 hours ago.

That's it!

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Expert:  Chas replied 1021 days and 20 hours ago.

Any idea how it came off the washer?

Customer replied 1021 days and 20 hours ago.

Yes...one of my daughters put about 20 towels in the machine at one time...!

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Expert:  Chas replied 1021 days and 20 hours ago.

There is several ways to stretch the wire ring back on, I use 2 needle nose pliers and stretch the spring to make it hook back on, you need to make sure that you have the boot seated into the ring before attempting this, it takes me 3 or 4 tries to even suceed, and I install a lot of these each week...

 

 

+Warning, If you opt me out from helping you, I will not be able to respond back,,,,Use this option only if you do not wish to communicate with me any further...

Customer replied 1021 days and 20 hours ago.

I still don't understand where on the gasket the ring is supposed to sit.

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Expert:  Chas replied 1021 days and 20 hours ago.

the rubber boot is pressed into the front of the opening and that wire goes around it to hold it into the goove...

Customer replied 1021 days and 20 hours ago.

When I try to push the gasket into the groove (furthest from the door and closer to the drum, it keeps slipping out as I go around). Is that the "side" that the wire is installed, or is it on the side closest to the door? (I tend to be more "visual", so I'm having difficulty seeing how it all fits together).

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Expert:  Chas replied 1021 days and 20 hours ago.

If the rubber seal is seated in the front of the machine, there should be a groove present that you put the wire ring back into this groove..

Customer replied 1021 days and 19 hours ago.

Ok...I see the groove on the front of the gasket. So, once I reinstall the ring, the back of the gasket will "fit" also?

Accepted Answer

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Expert:  Chas replied 1021 days and 19 hours ago.

It should, however it may take several tries until you get it back on...

Expert TypeHome Appliance Technician
Pos. Feedback: 99.2 %
Accepts: 5765
Answered: 8/5/2009

Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

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Customer replied 1021 days and 19 hours ago.

Thanks for your help and your patience, Charles!
I'll make my rookie attempt at it.

Randy

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Expert:  Chas replied 1021 days and 19 hours ago.

Your welcome

 

 

 

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