How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a GE side by side refrigerator/freezer. This unit is

Resolved Question:

I have a GE side by side refrigerator/freezer. This unit is 4 years old. There are multiple problems... not sure if they are related.

1). The freezer gets warm. It gets so warm the ice cubes start melting and meat thaws out. It will eventually get cold and run just fine for days.

2). The veggies in the crisper freeze sometimes

3). The water dispenser won't dispense water at times. I thought maybe it was freezing but the last time the freezer was warm the water dispenser didn't work so that blew my theory. Again this will work fine for days then stop for hours.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the model # XXXXX these refrigerators have allot of board problems and I believe you have a bad main control board, I wiil check this after i receive the model#, thanks,Bryan
Customer: replied 7 years ago.

Model # XXXXX SS





Expert:  Bryan replied 7 years ago.
yes you need to change the main control baord. Main Control Board - Click Image to Close part# XXXXX the chepest price Ive found is @ for $117.97 its located behind the refrigerator if you pull it away from the wall. you will see a plate take it off and the board is behind the plate, sorry about the late reply my internet went out, thanks Bryan
Bryan and other Appliance Specialists are ready to help you

Related Appliance Questions