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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74445
Experience:  9+ years being an appliance technician with factory training.
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i have a GE fridge/freezer model #TFX25ZBBB the freezer section

Customer Question

i have a GE fridge/freezer model #TFX25ZBBB the freezer section is working fine! but the fridge section where milk and juice goes is not cooling, it has alot of condesation in it, like it's been sweating. I bought the fridge in 4/00. what could the problem be?
Submitted: 7 years ago.
Category: Appliance
Expert:  Tyler Z. replied 7 years ago.
Most likely your having a defrost issue in your freezer so it's not able to push air into the refrigerator. To check, remove everything out of your freezer. Then take the lower back panel off inside your freezer. If there is a lot of frost then thaw it out with a hairdryer. That will get your unit working again for about 2 weeks, but if you want the problem to stay gone you will need to replace the defrost heaters which are located under the silver coils and they look like long tubular glass much like anlight bulb.
Customer: replied 7 years ago.
theres is no frost in the back of panel
Expert:  Tyler Z. replied 7 years ago.
You have to pull the panel off to see
Customer: replied 7 years ago.
ok, took out the back panel, not frost or condensation
Expert:  Tyler Z. replied 7 years ago.
Ok then is your fan inside the freezer running?
Customer: replied 7 years ago.
yeah
Expert:  Tyler Z. replied 7 years ago.
Ok then your vent is blocked somewhere. All the air that comes into the refrigerator comes in from the top right corner of the freezer. Take the panels off and see if you can find where the blockage is. My guess would be the top right corner in your freezer has a little frost build up.