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I have a Haier Dehumidifier HD656E it runs but does not collect

 
Whrlp Master Tech's Avatar
  • Answered by:Whrlp Master Tech
  • Whirlpool Master Technician
  • Positive Feedback: 97.4 %
  • Accepted Answers: 4321
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Customer Question

I have a Haier Dehumidifier HD656E it runs but does not collect any water - the drain hose is dry.

Submitted: 1025 days and 1 hours ago.
Category: Appliance
Value: $18
Status: CLOSED
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Expert:  Whrlp Master Tech replied 1025 days and 1 hours ago.

larry 68

And in your location is it humid enough for the dehumidifer to pull moisture out of the air ?

Customer replied 1025 days and 1 hours ago.

The humidity in my basement registers at 85. Yes it should be pulling a lot of moisture out of the air. It used to work but now it does not.

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Expert:  Whrlp Master Tech replied 1025 days and 1 hours ago.

ok thank you , and it does sound as if it is running properly,correct?

Customer replied 1025 days and 1 hours ago.

It sounds like it is running properly but it is not working.

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Expert:  Whrlp Master Tech replied 1025 days and 1 hours ago.

then it sounds as if you have a sealed system (cooling issue)

How old it this unit?

Customer replied 1025 days and 1 hours ago.

It is 11 months old. I purchased it on August 26,2008. I set it onXXXXXI always have but now it takes no moisture out of the air.

Accepted Answer

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Expert:  Whrlp Master Tech replied 1025 days and 1 hours ago.

ok so it will still be under the 1 year warranty ,period you need to cantact Haier , customer service , so they can send some one to look at it ,

It should have a 1 year warranty on it anyway!!!

Expert TypeWhirlpool Master Technician
Pos. Feedback: 97.4 %
Accepts: 4321
Answered: 8/1/2009

Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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