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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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the ice maker on my ge side by side is not working

Resolved Question:

the ice maker on my ge side by side is not working
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
-Could you explain your situation a little more?
can you get me the model # ? thanks Bryan
Customer: replied 7 years ago.
model gss2o1epc it justed stoped making ice
Expert:  Bryan replied 7 years ago.
does your ice maker look like this ? Ice Maker part # XXXXX $ 92.53 - Click Image to Closefirst thing you need to check is to make sure the water tube inside the freezer that feeds the ice maker isnt frozen. make sure the cup the water goes into on the ice maker isnt frozen also. is the light on the ice maker on? let me know thanks Bryan
Customer: replied 7 years ago.
aloha
that does look like my ice maker,the light is on and water does come down the tube so i would say not frozen asle cup is not blocked
dave
Customer: replied 7 years ago.
also just went in to check and the forks were up and the green light was flashing helped them around and light is not flashing
Expert:  Bryan replied 7 years ago.
try pushing in on the door switch and see if it stops and stays solid green. if not you need to replace he ice maker. I'll see if I can find you the best price on this, thanks Bryan
Customer: replied 7 years ago.
which door switch are you talking about
Expert:  Bryan replied 7 years ago.
the one that turns on the light inside the freezer. sorry I was working, just got home.Bryan
Customer: replied 7 years ago.
aloha
so there are no parts to replace what is broken in the ice maker becouse the light stays on
Expert:  Bryan replied 7 years ago.
is the light on steady? is it getting water to it?, do you see the fingers turning in the ice maker? let me know, and yes threr are no servicable parts in the ice maker itself. sorry,. Bryan
Customer: replied 7 years ago.
aloha it is on steady i dont see the fingers moving there are still cubes in the trays
thankyou for all your time
Expert:  Bryan replied 7 years ago.
no problem thanks, Bryan
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